Collections Specialist Telerik
THIS JOB HAS EXPIRED
You are ambitious. You are motivated. You have ideals. You want to work on cutting edge projects. You prefer the ?we? to the ?I?. You are not afraid of change. You are not afraid of challenges. You have a true passion for what you do. You have dreams and you want to make them a reality. You hate mediocrity. You have always wanted to work in a great company with great people. If this sounds like you, then continue to read on!
The Telerik team is growing and we are looking for a Collections Specialist to join our team in Waltham, MA. This person will work closely with the Finance/Accounting team based in the US and also interact with offices abroad.
If you were a part of our team, here are some things you would have done last week as a Collections Specialist:
? Contacted customers on past due invoices in assigned accounts
? Contacted re-sellers weekly with updated statements
? Completed account reconciliations
? Resolved disputed invoice issues
? Researched outstanding balances and take appropriate collection action to resolve in a timely manner; made necessary demographic changes to customer accounts to ensure future collections
? Recommended accounts for credit hold, license deactivations, or collections agency
? Interfaced directly with sales, order processing and customer service
? Ensured daily progress toward company goals for cash collections and overdue A/R
? Utilized most efficient resources to secure timely payment of open invoices
? Identified patterns of short-payment or non-payment and brought them to the attention of the Team Lead
? Reviewed residual account balances after payments are applied and generated adjustments within eligible guidelines
? Communicated to customers with overpayment notification, refund request, and/or secondary billing as needed
You will be the person who has (a/an):
? At least 2-3 years Collections experience
? Proven record of strong customer service skills in financial industry/setting
? Experience with Oracle or SAP ERP is considered highly advantageous
? Software industry knowledge is a plus
? Excellent communication skills demonstrated through proactivity and self-starter approach
? Strong organizational skills with high attention to detail
? Team player mentality with a positive and helpful attitude
If you are looking for a:
? Constant stream of fun challenges to solve - with the resources to solve them
? Friendly, informal, and knowledge-sharing environment with smart people around you
? Chance to join a team and a company globally recognized for its cutting edge products
? Way to impact millions of people worldwide through your ideas
? Dynamic opportunity for professional growth
? Company with a social and benefits program that allows you to concentrate on your job and career
? Company that pays as much as it can give rather than as little as it can get away with
| Location: |
Waltham, MA
United States
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THIS JOB HAS EXPIRED