Collector Insight Health Corp.
Center for Diagnostic Imaging (CDI), headquartered in Minneapolis, Minnesota for more than three decades, partnered with Insight Imaging in 2012 to create one of the nation?s largest radiology providers for fixed site and mobile diagnostic imaging and interventional services. Together we have 116 retail imaging centers, 128 mobile units and operate in more than thirty states. Our organization served nearly a million patients in 2013, offering a wide range of screening, diagnostic and interventional procedures that complement each community?s needs, in collaboration with radiologists, healthcare providers, hospitals and health systems.
We are currently seeking a full-time, Account Representative to join our Corporate Office in St. Louis Park.
JOB SUMMARY: Communicates billing information with patients, carriers, co-workers and attorneys to ensure timely collections of accounts receivable.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
?Creates a positive experience for every customer, every day by believing in and practicing the CDI Experience
?Communicates with patients, carriers, co-workers and attorneys in a timely, effective manner to expedite the billing and collection of accounts receivable
?Prioritizes work load, concentrating on ?priority? work which will enhance bottom line results and achievement of the most important objectives
?Contributes to a team environment
?Exhibit good work ethic and productivity
?Contributes to the steady reduction of the days-sales-outstanding (DSO), increase monthly gross collections and increase percentage of collections
COMPETENCIES REQUIRED: (KNOWLEDGE, SKILLS AND ABILITIES):
?Ability to work independently and in a team environment.
?Ability to work in a fast-paced environment and meet established deadlines with a sense of urgency
?Ability to be flexible in schedule and adaptable to constant change
?Ability to effectively handle and prioritize multiple tasks, frequent interruptions, and details with accuracy
?Ability to maintain regular attendance and on-time arrival to work as scheduled
?Ability to deliver high quality customer service to external and internal customers by communicating with knowledge and compassion
?Ability to resolve basic service recovery issues and understand when to escalate to next level
?Ability to remain calm in difficult situations
?Skill in organizing and prioritizing of work, and following assignments through to completion
?Skill with interpersonal relationships and ability to effectively interact with all levels of staff and outside contacts
?Skill in written and verbal communication
?Knowledge of basic level computer skills including Windows based platforms
?Knowledge of and adherence to company policies and protocols
?Knowledge of and adherence to HIPAA and safety guidelines
?High School diploma or equivalent
?2+ years experience in a medical collection department
?Knowledge of Workers Compensation, HMO?s, PPO?s, MA and other third party payors
?Strong verbal and written communication skills
?Professional and friendly telephone voice
?Must have Microsoft Office experience
We are committed to quality, advanced imaging services, subspecialty radiologists and thoughtful, patient-centered care. Looking to the future, we know that our associates are the key to our company?s growth and success. No matter the individual role, each one of our associates excels in applying their talents and ideas to meet organizational goals.
If you?re a person who is motivated to go above and beyond, inspired by working with the best and compelled to do the right thing, our organization is the right choice for you.
CDI is an equal opportunity employer; applicants are considered without discrimination with regard to race, color, religion, sex, national origin, age, disability veteran status or other statuses protected by state, local or other applicable laws. This policy extends to all aspects of employment, including recruitment and hiring.
CDI and its associates have an employment relationship, which is known as employment-at-will. This means that either CDI or an associate has the right to terminate the employment relationship at any time, for any reason with or without cause or prior notice.
||St Louis Park, MN |