Communications Associate Towels & Home
THIS JOB HAS EXPIRED RESPONSIBILITIES
Customer service: Daily communication with customers via Phone, Email, Facebook, and our future online forum (to be launched in December of 2013). This daily communication would include product inquiries, order follow-ups, price quotes, order entry, and customer management.
Email Campaign Management: Assistance with content copy of email campaigns as well as the administration of email blasts via mail chimp.
SEO Marketing: Follow-up with our SEO firm with regards to our Google AD, Bing, or link building campaigns.
You're an effective communicator and a strong writer
You have working knowledge of the arts and craft market
You thrive on deadlines
You're detail-oriented and organized
You're great with webapps (Google Docs, IOS, and Android)
You have customer service experience
You're a team player and you are comfortable occasionally working outside of 9 a.m. - 5 p.m.
You have an entrepreneurial spirit and can work in a relatively unstructured environment
BONUS: you have photography and Adobe Photoshop/Illustrator experience
HOW TO APPLY
Email firstname.lastname@example.org with your resume. Subject line: Communications Associate
Also, please include a sample customer service response to each of these two emails:
"My order was supposed to ship three weeks ago but I have still have not received it - can you please update me on this situation?! Thanks, Cathy"
"The product I received isn't what I expected. I am not happy. What a waste of money! -Jodie"
Approximately $30K in Annual Salary with health benefits and potential equity participation.
THIS JOB HAS EXPIRED
Source and Produce under one roof
Towels & Home is your "one-stop-shop" for the supply and production for arts and craft textiles.
< 5M RaisedSelf Funded All Jobs: at Towels & Home
|Headquarters:||255 Cortland Ave.|
Lombard, IL 60148
|Industry:||Consumer Products and Services|
|Company Profile:||Our goal is to be the premier online textile craft supplier, helping designers bridge the gap between supply and production. While our product base centers on flour sacks, towels, and aprons, we are contemporaneously expanding our product line and service scope. Most recently, we've launched our Design Store, giving our customers the ability to add Screen Printing, Digital Printing, or embroidery on any of the products they purchase from us |
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