Configuration Technician SmartDrive Systems
THIS JOB HAS EXPIRED Job Summary:
Configuration Technician works with warehouse manager on production configurations. The Configuration Technician is responsible for interacting with computers and computer systems (including network equipment, hardware and software) to program, set up functions, enter data or process information, organizing, planning and prioritizing work to meet production schedule.
Essential Duties and Responsibilities:
Implement computer, video network equipment including but not limited to APs, networks, such as local area networks (LAN), wide area network (WAN)
Offload returned units to facilitate and ensure video data is stored in database for analyzing and evaluating information.
Light Manufacturing- update firmware for units including but not limited to ECO specifications, RMA repairs and inventory etc.
Configure customer systems to their required specifications including but not limited to controllers, cameras, APs, networks, LAN, WAN, routers.
Maintain minimum monthly productivity goal.
Test system to ensure 100% quality.
Troubleshoot problems with computer systems, including hardware software and peripheral equipment.
Ensure that customers receive the highest level of customer service.
Communicate issues concerning customer orders to the warehouse manager or team leader.
Adhere to safety procedures and guidelines
Lift and carry up to 25 pounds of force frequently (34-67% of the workday) and 26 to 55 pounds of force occasionally (0-33% of the workday). Push and pull up to 10 pounds of force occasionally (0-33% of the workday).
Stand and /or walk in combination for the duration of the workday.
Lift as required, squat, kneel and crouch to complete customer orders.
Other duties as assigned.
A.S. Degree preferred
2-5 years? experience
Analytical skills and the ability to solve problems
Ability to quickly learn about new technology and keep pace with an ever-changing industry.
Minimum 2 years? experience with the ability to assemble and disassemble computer equipment
Minimum 2 years knowledge of computer software and computer components, configuration of various types of computers and networking.
Basic knowledge of CDMA & WIFI cell systems.
Extremely strong organizational skills
Proven background and experience in continuous process improvement
Working knowledge of Microsoft Outlook, Word and Excel
Excellent written and verbal communication skills
Ability to effectively work with people independently and team environments including other departments and/or outside of the company
Self-motivated with a can-do attitude. Eager to become an immediate contributor to the company
Can operate in an open and collaborative environment
Must be service oriented
Must have a ?hands-on? approach
Can work with limited supervision
Ability to work in a fast-moving environment and meet deadlines
Ability to work overtime hours as required
||9276 Scranton Road |
San Diego, CA 92121
THIS JOB HAS EXPIRED