Content Analyst: Asian Language Speaker Bazaarvoice

About Bazaarvoice:


Bazaarvoice is a SaaS company that brings the power of social commerce to the world's best brands. Social commerce happens when you connect customers to one another in ways which drive measurable results to your business. Bazaarvoice helps all types of businesses capture, display, share, and analyze customer conversations online. Our combination of technology and personalized services help brands build online communities who help drive measurable business goals. We make it easy for our clients to let their customers share opinions, knowledge, and experiences.



Bazaarvoice is an open, creative and collaborative culture, where passion and excellence rule. You have the opportunity to work within a world-class organization bringing cutting-edge interfaces and functionality to market on leading eCommerce sites. Great ideas can come from anywhere. We?re looking for imaginative people who want to be a part of the conversation and have an impact on the future of social commerce.
Who We Want:

Content Analysts are responsible for screening and assessing user generated content for suitability based on established guidelines. The part-time position entails using web-based applications to read user generated content, and then make decisions about posting the content based upon a set of guidelines. Content analysts are the heart of Bazaarvoice, and ensure that quality, honest, authentic feedback make it to our clients? websites.



As a work-from-home position, this individual should be independent and capable of making decisions without immediate supervision. Candidates should be responsible, dependable, and able to troubleshoot and problem solve on their own. A large amount of reading is required, so excellent reading comprehension is a must.



Content Analysts will work between 4 and 7 4-hour shifts per week, including at least one weekend shift. This position is open to Asian language speakers, namely native Japanese, Chinese, and Korean speakers.


Key Job Responsibilities

Maintain appropriate failure and character-per-hour rates (To be determined on a quarterly basis according to company needs)
Attend all required training sessions, teleconferences, and ?all-hands? meetings
Accept and internalize constructive criticism from other team members in a professional manner
Proactively reach out to the appropriate parties for assistance as needed
Follow protocol regarding all correspondences and processes with Bazaarvoice employees and contractors
Communicate and execute in a professional manner congruent with Bazaarvoice?s culture and tenets

Skills and Experience Necessary for the Role:

Background:

Bachelor?s degree or comparable distinction
Authorization to work in the United States, resident of TX, CA, CO, IL, or NY
Ability to work 4-7 4-hour shifts per week, including at least one weekend shift
Professional working proficiency in English and native-level proficiency in one of the following languages:
Japanese
Chinese
Korean
We are currently only hiring for native Japanese speakers.

Basic Skills:

Proficiency with e-mail applications, online messaging services and forums, and Web applications, including Firefox
Proficiency with Office applications, including Word, Excel, and Outlook
Exceptional communication skills

Job Skills:

The ability to adapt to our and our clients? changing business needs
The capability to quickly assess content for suitability based on established guidelines and codes
The capacity to accurately apply all appropriate codes to received content
Display job-related dexterity and situational awareness expected of a mentoring team member

Location:	3900 N. Capital of Texas Hwy Suite 300 Austin, TX 78746 United States