Contract - Senior Technical Writer Turn
THIS JOB HAS EXPIRED About
Turn delivers real-time insights that transform the way leading advertising agencies and marketers make decisions. Our cloud applications and Internet-scale architecture work together to provide a complete picture of customers, execute cross-channel campaigns, and connect with a worldwide ecosystem of over 100 partners. Turn is headquartered in Silicon Valley with offices in Amsterdam, Charlotte, Chicago, Dallas, Hamburg, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Singapore, Sydney and Sao Paolo. For more information, visit turn.com or follow @turnplatform.
Please take a moment to view our award-winning culture video at: http://www.turn.com/working-at-turn/
Turn is looking for a contract Senior Technical Writer based out of our Redwood City, CA office to maintain end-user contextual online help, knowledge base articles, and interactive web-based training materials for Turn?s Campaign Suite product. There might be additional work in the future as we add new functionality to the Turn Cloud Marketing Platform. Applicants should have a desire to deeply understand Turn?s web-based applications and become an expert user.
Applicants must be able to work on-site. Please be prepared to provide writing samples upon request.
Write documentation for a diverse group of users at a variety of technical proficiency levels
Write end-user and internal-user procedural/task-based documentation that includes, but is not limited to, user?s guides, getting started guides, best practices.
Write end-user and internal-user knowledge base articles and self-service eLearning training materials (conceptual and procedural-based writing) that describe the functionality of Turn?s web-based applications
Edit documentation for completeness, style, and accuracy to ensure it reflects Turn?s commitment to quality
Use effective project management to meet established deadlines
Work with subject matter experts (SMEs) and our Training group in creating and reviewing manuals, articles, and training materials
BA/BS in Technical Communications, English, or Computer Science. Equivalent combination of education and experience may be accepted. Master's Degree in a related field is a plus.
3+ years of technical writing experience. With emphasis on developing and delivering tutorial and task-based end-user documentation
Experience with the following software packages is a must:
Atlassian Confluence or other comparable wiki-based content management systems. Writer must have a firm grasp of wiki syntax and wiki-content organization.
Ability to multitask and prioritize
Outstanding analytical and written communication skills
Experience with the Agile software development methodology is a plus
Experience with the online advertising market or direct marketing is a plus
In addition to our great environment, we offer a competitive base salary, bonus program, stock options, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Turn.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.
- See more at: http://www.turn.com/career-opportunities/business-development-manager#sthash.H06px6mf.dpuf
||1600 Seaport Boulevard |
Redwood City, CA 94063
THIS JOB HAS EXPIRED