Conversion Engineer I Vertafore, Inc.
THIS JOB HAS EXPIRED POSITION SUMMARY
The Conversion Analyst will be responsible for performing all required tasks and activities in a data conversion project. This role will be required to:
Perform customer welcome calls to present data conversion project plan, review data extraction and conversion processes and to set expectations on deliverables and responsibilities.
Assist and guide external customers through the conversion process to convert their source data to the Vertafore system.
Provide assistance and direction to clients to obtain data extractions.
Assist and direct customers in performing translations between source and destination systems.
Execute and monitor conversions.
Perform quality assurance on all converted data for accuracy.
Check project management timelines daily to keep track of all relevant tasks and deadlines.
Research/diagnose problems for prompt resolution to time sensitive issues.
Document all discussions, issues and solutions to problems involving the customer in the customer relationship management system.
Maintain client satisfaction throughout conversion process.
Consistent communication with Implementation team.
Act as data conversion Subject Matter Expert.
Learn new technologies and participate in training opportunities to further develop skills and expertise.
Ensure work and/or decisions are made in a timely manner according to committed schedules.
Aggressively work to meet department goals and objectives.
WHO ARE YOU
You have an intermediate to advanced understanding of insurance terminology and industry
You are proficient with Microsoft Excel and enjoy working with data, tables and ASCII data sets
You have shown the ability to organize and disseminate information efficiency and have the ability to multi task in a fast paced environment
You have excellent communication skills including delivering complex technical information to non-technical people
You have a demonstrated track record of meeting project deadlines on time
You have proven to be a dedicated contributor that will work tirelessly in delivering outstanding service, support, and assistance to end customers
You enjoy learning and mastering repetitive processes
You have a positive attitude, great sense of humor, are a team player and have a desire to impact change
QUALIFICATIONS AND REQUIREMENTS
Bachelor?s degree or High School Diploma/GED with comparable work experience
Project management certification is a plus
2-4 years project management experience
2-4 years customer service experience
1-2 years insurance agency experience
Requires some weekend and after-hours availability for client support and assistance.
Knowledge of databases, datasets and data structures is a plus
Knowledge and experience with Microsoft SQL Server 2005, 2008, 2008R2 a plus
Don't miss this opportunity to join Vertafore - the leading provider of software and information to the insurance industry; acknowledged by Inc. magazine as one of the nation?s fastest growing private companies and awarded multiple top honors in the 2011 Vanguard in Insurance Practices awards as the ?best of the best? in terms of value delivered to customers.
Vertafore leverages a unique industry presence to deliver meaningful solutions - powerful technology, critical information and robust insights to help organizations effectively respond to business challenges and capture new opportunities. Vertafore solutions have helped more than 17,000 customers and 500,000 users gain a competitive advantage to accelerate their business performance.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law equal employment. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Vertafore Company Overview
Vertafore, Inc. is a leading provider of software and information to the insurance industry including independent agents, brokers, MGAs, carriers and reinsurers. For more than 30 years, Vertafore has leveraged a unique industry presence to deliver meaningful solutions?powerful technology, critical information and robust insights to help organizations effectively respond to business challenges and capture new opportunities. Vertafore solutions have helped more than 17,000 customers and 500,000 end users gain a competitive advantage to accelerate their business performance.
Currently, over 1,200 employees nationwide, with continued growth plans well into the future. Our corporate headquarters are in Bothell, WA with offices nationwide. We offer competitive compensation and benefit packages along with 18 days PTO/10 paid holidays, free parking and company sport teams and much more. A big advocate of training, development and promoting from within, we have a vested interest in our employees.
Vertafore is privately held by TPG Capital, the global buyout group of TPG, a leading private investment firm with a long-standing global presence. Founded in 1992, TPG Capital has $48 billion of assets under management and has extensive experience with global public and private investments executed through leveraged buyouts, recapitalizations, spinouts, growth investments, joint ventures and restructurings.
||Bothell, WA |
THIS JOB HAS EXPIRED