Corporate Account Executive Conversocial
THIS JOB HAS EXPIRED With our growing footprint in the UK and US we are now looking to recruit a number of experienced Account Executives in both London and New York in Direct Sales who can help grow this part of our business.
What You'll Do
Formulate and execute a sales strategy and drive revenue growth by developing new customers
Pipeline development through a combination of cold calling, online social engagement and market sector knowledge/intelligence
Ensure maximum effectiveness through a high degree of professional communication and web based presentations
Generate short term results whilst maintaining a mid to long term perspective to maximise overall revenue generation
Real time updating of our salesforce system with accurate customer and pipeline data
Accurate monthly forecasting and revenue delivery
What We Look For
Talented, hardworking individuals with great energy and initiative to drive awareness of the Conversocial ?Social Customer Service? platform and associated solutions
Relevant experience of selling SaaS based software solutions
Successful history of new business sales
Proven ability to interact directly with senior executives in customer organisations, both verbally and in writing
Demonstrated customer-facing skills including expectation management, communication skills, information management.
Track record of sales over achievement
Proven presentation, and negotiation skills.
Demonstrated success with sales targets
Relevant experience of selling software solutions
Interest in or experience of social media and customer service is an advantage
Starting salary competitive and depending on experience
||New York, NY |
THIS JOB HAS EXPIRED
Conversocial is a cloud solution that enables businesses to deliver customer service over social media at a large-scale.
Our software is used in the contact centers of hundreds of major retailers, banks, telcos, and other brands to enable them to manage the high volumes of complaints and questions they're receiving through social networks like Facebook and Twitter.
We help our customers deliver a better customer experience by responding faster and better to service issues through our prioritization and collaboration tools; increase operational efficiency through workflow and management tool
5 - 20M Raised All Jobs: at Conversocial
|Headquarters:||1115 Broadway, 11th Floor|
New York, NY 10010
|Company Profile:||Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel.
Hundreds of major brands use Conversocial in the contact center to handle high-volume customer service through social media in the most efficient and secure way possible. We cut through the noise of social media to automatically identify and prioritize customer service issues, with natural language processing that adjusts to specific industry needs.
Customizable workflows and permissions are designed to scale up to large teams of agents and managers, with an intuitive interface that's easy to learn and use, with the ability to fully integrate into the contact center. Real-time tools and analytics enable managers to track customer service performance and agent productivity.
We are designed for rapid implementation. As a result, our clients are able to immediately manage the growing volume of customer service conversations taking place over social in the most efficient and cost effective way.|
Support Conversocial with Social Media services