Credit and Revenue Team Manager

Position Summary:

Essential functions:

• Ensure billing is timely, accurate and revenue is recognized appropriately
• Design and implement policies and procedures
• Evaluate billing process and identify opportunities for improvement
• Communicate key policies and procedures to internal teams such as sales, account management and ad operations
• Manage the credit approval process to ensure the company's risk is appropriately mitigated
• Manage and direct the collection efforts of the team
• Ensure the quarterly collection goals are achieved
• Review open accounts for collection efforts
• Assist in resolving client billing issues, reconciling payments and applying credit memos
• Identify issues attributing to account delinquency and discuss with controller and sales team as needed
• Interface with sales team on a regular basis regarding the status of high risk or problem accounts
• Interface with NACM
• Prepare regular reporting for management
• Reconcile and manage the allowance for doubtful accounts
• Reconcile accounts receivable and unearned revenue accounts
• Provide guidance to European finance team in the area of billing, credit and collections

Knowledge, skills and abilities required:

• Knowledge and experience developing credit and collections policies and procedures
• Billing experience
• Detailed oriented while still being able to keep the big picture in mind
• Ability to multi-task and meet deadlines
• Strong organizational skills
• Experience managing employees

Supervisory responsibilities:

• Manage accounts receivable analysts to ensure tasks are completed in a timely manner and in accordance with the company policies and procedures
• Provide training and guidance to direct reports as needed

Minimum qualifications:

• Minimum seven years of billing and collections experience
• Understanding of credit reporting (i.e. Experian, D&B)
• Strong oral and written communication skills.
• Desire and ability to learn new concepts in a fast-paced environment.
• Positive attitude and desire to contribute in a team environment.
• Focused worker with excellent attention to detail.
• Ability to organize, schedule and manage simultaneous tasks
• Great Plains experience a plus

Success factors:

• Self-starter
• Strong interpersonal and communication skills
• Desire to improve processes