Customer Care Agent Balihoo
THIS JOB HAS EXPIRED Sector: Software with an emphasis on Marketing automation
Reports to: Senior Account Manager
Compensation: Competitive base salary, benefits and stock options
Balihoo is a dynamic and rapidly growing SaaS company headquartered in Boise, ID. To support our continued rapid growth, we continue to hire aggressively across various departments. At Balihoo, we are looking for highly motivated, dedicated and talented individuals who will be able to contribute significantly to the success of the company while receiving tremendous opportunities for professional growth and development.
Balihoo is looking for an energetic, entry-level person who has a strong desire to start their career at the intersection of advertising, marketing, and technology. The position needs a self-starter who shines in a fast-paced, customer-focused environment. The Customer Care Agent should be an analytical and detail-oriented person who can handle multiple, complex tasks simultaneously and be adept at seeing all issues to closure. The goal of the Customer Care Agent and the Customer Care team in general is to help our customers increase their advertising effectiveness by using our software.
Provide a level of customer service that consistently produces high customer satisfaction
Serve as a liaison between Balihoo customers and internal resources
Trouble-shoot end user issues and collaborate with internal teams to deliver resolutions
Understand and effectively communicate software and basic technological processes and requirements
A college graduate with a degree in business, marketing, advertising, communications or a related major
Some experience in a related role is helpful, though not required
Outstanding communication skills - both verbal and written
Must thrive in a collaborative work environment
Competitive salary plus stock options, benefits, and fantastic office perks. We will be competitive within the available candidate pool.
To apply please submit your resume and cover letter to firstname.lastname@example.org. Please be sure to include "Customer Care Agent" in the subject line. .
||404 South 8th Street |
Boise, ID 83702
THIS JOB HAS EXPIRED