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Customer Experience Whiz Audicus
THIS JOB HAS EXPIRED
We are: an e-commerce internet startup that offers affordable, high-tech, designer hearing aids. We've recently been featured by the New York Times, CNBC, Wall Street Journal and Fast Company.This is an opportunity for an energetic, self-starter to join a quickly growing, fast-paced startup in a customer service position. You?ll make the entire user experience from A to Z easy and enjoyable.
Responsibilities
You...
Will be point of contact for customers who call and email. You?ll answer questions, provide guidance, and assist with order placement. In short, you will build a relationship and know the customer's favorite song.
Will follow up with customers, troubleshoot issues and ask them for reviews.
Will find creative ways to make the customer management process efficient and streamlined.
Will come to possess an encyclopedic knowledge about our products, as well as the underlying industry trends.
Like to write and have a keen news sense. You'll be responsible for writing blog content and overseeing other content producers.
Have an interest in high-tech gadgets. Your apartment looks like the Apple store.
Want to grow with a company in its infancy and embrace new roles and challenges on a day-to-day basis. You are not afraid to jump in head first, ask lots of questions and take ownership of a role.
Skills
The ideal candidate has a knack for sales, is quick-on-their-feet and is a sponge for knowledge. They are creative, charismatic and patient, and possess a great sense of humor.
Education:
You''ve graduated from a top university with fantastic grades and have held a variety of leadership roles.
| Location: | New York, NY United States |
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THIS JOB HAS EXPIRED
Audicus
Self FundedAll Jobs: at Audicus
| Web Site: | www.audicus.com |
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| Headquarters: | 00000 United States |
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