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Customer Happiness Agent Getaround
THIS JOB HAS EXPIRED
Desk, Customer Happiness, Community SupportPeople across the world entrust Getaround to help them safely rent cars from friends, colleagues, neighbors, and even strangers. As a Customer Happiness Agent, you will be their champion?their deliverer of magical customer experiences. On a day-to-day basis, you'll be responsible for making and keeping customers happy, devising creative solutions to customer issues, and working with our product team to identify bugs and issues.
We're looking for a bright, energetic, and passionate individual that can grow with our team. You?ll be empowered to make a difference in the lives of thousands of people everyday. We need you to be willing to go the extra mile, to have an almost maniacal approach to getting the details right, and be a bright and energetic communicator. And, of course, you need a zeal for living life in overdrive?as part of a fast and furious startup. Sounds like your type of gig? Apply now!
What you?ll be doing
Responding to customer inquiries through our support system
Talking with customers daily to assist them and answer questions
Coming up with creative solutions to new challenges and problems
Creating new and innovative ways to increase customer happiness
Helping automate and improve the efficiency of support activities
Championing and upholding Getaround?s community values
Requirements
University or equivalent degree
Real-world experience in a fast-moving startup
Customer service, retail, or customer facing experience
Excellent verbal and written communication skills
You enjoy taking initiative and making people happy
You can work well as an individual and in teams
You're a quick learner that can perform under pressure
You're willing to go ?above and beyond? the call of duty
Additional awesomeness
Passion for car sharing and solving car overpopulation
Customer support experience in a startup
Startup experience in community management
Proactive learner willing to expand and acquire new skills
| Location: | San Francisco, CA United States |
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THIS JOB HAS EXPIRED
Getaround
Investors: CrunchFundAll Jobs: at Getaround
| Web Site: | www.getaround.com |
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| Headquarters: | 00000 United States |
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