Customer Happiness Team Member Instacart
We're looking to expand our world class Customer Happiness Team by adding someone who cares just as much about excellence in customer service as we do.
As a member of the team, you will build and maintain trust with our customers. You'll look for solutions to problems proactively and reach out to customers about potential issues before they even occur. You'll help us to refine and build new tools for providing excellent customer service more efficiently.
Strong communication and problem solving skills
Desire to take ownership of issues and bring them to completion
Ability to handle multiple issues at once and respond to customer inquiries quickly
Exceptional time management skills and ability to make decisions quickly
Constantly driven by a sense of urgency
Desire to become the face of Instacart to our customers
You have a passion for delivering excellent customer service and helping people
You have a flexible schedule, including availability during evenings until 10pm and on weekends
You are located in San Francisco and can work from our office in South Park
||San Francisco, CA |
Instacart is building the best way for people everywhere in the world to shop for groceries.
5 - 20M RaisedInvestors: Canaan Partners
, Khosla Ventures
, Sequoia Capital
, Y Combinator All Jobs: at Instacart
|Headquarters:||41 South Park St.|
San Francisco, CA 94107
|Industry:||Consumer Products and Services|
|Company Profile:||Using your phone, you can order groceries and have them delivered to your door in minutes. You can choose from a variety of local stores including Whole Foods, Safeway, Costco, Mariano's, Harris Teeter and more, as well as being able to mix items from multiple stores into one order.
Every day we solve incredibly hard problems to create an experience for our customers that is nothing short of magical. We are headquartered in San Francisco and well-funded by some of the greatest investors in the world, like Sequoia Capital, Khosla Ventures, Andreessen Horowitz, SV Angel, and Y Combinator.
Our goal is to offer grocery delivery in at least 10 high population regions in the U.S. by the end of 2014.|
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