Customer Happiness Team Member Instacart
We're looking to expand our world class Customer Happiness Team by adding someone who cares just as much about excellence in customer service as we do.
As a member of the team, you will build and maintain trust with our customers. You'll look for solutions to problems proactively and reach out to customers about potential issues before they even occur. You'll help us to refine and build new tools for providing excellent customer service more efficiently.
Strong communication and problem solving skills
Desire to take ownership of issues and bring them to completion
Ability to handle multiple issues at once and respond to customer inquiries quickly
Exceptional time management skills and ability to make decisions quickly
Constantly driven by a sense of urgency
Desire to become the face of Instacart to our customers
You have a passion for delivering excellent customer service and helping people
You have a flexible schedule, including availability during evenings until 10pm and on weekends
You are located in San Francisco and can work from our office in South Park
||San Francisco, CA |