Customer Relationship Representative Rogue Wave Software
THIS JOB HAS EXPIRED Position Location: Boulder, CO
Job Code: 14-002-CO
We are currently recruiting for a Customer Relationship Representative who is a team player and has a
desire to pursue a career in sales within the high tech/software industry.
Work with existing customers to process their renewals, communicate updates to software throughout
the year, and uncover potential expansion opportunities for more software with those customers.
? Research accounts, identify key players, generate interest and develop accounts to stimulate
? Communicate directly with customers and prospects to inform about new programs, validate
contact information, and assist Account Managers with follow through on orders and other
? Assist in the preparation of quotations, proposals, sales presentations, and literature/mailings.
? Manage information and ensure customer records are maintained accurately in the sales database.
? Accurately forecast renewal opportunities with expected close dates and amounts.
? Uncover, through conversations with customers, new opportunities for additional business at
current customer locations.
? Communicate with Account Managers and Account Executives when opportunities for additional
business are uncovered.
Business/Technical Competencies and Work Environment:
? This position requires technical proficiency in Microsoft Office Suite including Word, Excel,
PowerPoint, and Outlook. Proficiency in DCRM, ACT! or other CRM application is preferred.
? Excellent written, verbal and presentation skills are a must, as this position involves
communication directly with customers and prospects.
? The successful candidate should be detail-oriented, analytical, creative and innovative with strong
Work Experience and Education:
Degree in Business, Marketing or other related field with 2 ? 4 years of work experience OR a high
school diploma and equivalent work related experience totaling 5 or more years. Prior work
experience in sales or customer support is preferred. Previous experience in a high-tech environment
or software industry is a plus.
||Boulder, CO |
THIS JOB HAS EXPIRED