Customer Satisfaction Representative Blue Apron
THIS JOB HAS EXPIRED The Customer Satisfaction Representative will be responsible for fielding questions and requests from our subscribers and ensuring their overall happiness. He or she will also work closely with the founders on special projects from time to time.
Answer questions via phone and email about our product
Resolve any customer satisfaction issues in a positive and friendly way
Being an ambassador of our brand
Recording and tracking KPIs related to our customer service performance
Additional responsibilities from time to time
1-2+ years as a customer service representative
Strong verbal and written communication skills
Organized and attentive to detail
Friendly, cheerful and likes working with people
Strong emotional intelligence
||New York, NY |
THIS JOB HAS EXPIRED
Blue Apron makes cooking fun and easy. We'll provide you with all the ingredients that you need to make a delicious meal in exactly the right proportions.
Shipping Product Angel Investors: Bessemer Venture Partners
, David Tisch
, First Round Capital All Jobs: at Blue Apron
|Headquarters:||Brooklyn, NY 11206|
|Company Profile:||Blue Apron is a New York-based start-up that is changing the way people cook at home. Our weekly subscription service delivers everything you need to make fresh meals. We go shopping for our customers at wholesale, and deliver all the ingredients in exactly the right proportions, along with beautifully printed recipe cards. It's like having your own private chef-- you'll discover new recipes, eat fresher food, and save both time and money.
We're a small, energetic team of foodies and work in a very fast-paced, high-growth environment. Our company is backed by top venture capital firms, including First Round Capital and Bessemer Venture Partners.
Learn more at www.blueapron.com|
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