Customer Service Agent I Nexant
THIS JOB HAS EXPIRED Business Unit:Energy Efficiency & Carbon Management
Nexant is a provider of intelligent grid software and clean energy solutions-pioneering, developing, and advancing electric power grid and alternative energy technologies and services. Our exclusive focus on energy, combined with our well-respected and experienced professionals, proven technology, and proprietary industry information, has earned us distinctive brand recognition and a reputation as a top energy solutions company.
Nexant is an independent company formed on January 1, 2000 by a core group of energy consulting and advanced energy technology units of Bechtel Group, Inc. Since that date, we have added expertise through the strategic acquisition of eight energy technology companies and organically hiring only the best in our field. Our seasoned professionals have completed over 3,000 assignments in more than 100 countries. We have headquarters in San Francisco and Foster City, CA, with 32 corporate, representative, and project offices in the U.S., Europe, the Middle East, Asia, and Africa. We have been profitable since day one with significant growth rates.
Our detailed understanding of the physical behavior and constraints of the power system is embedded in our grid and market operations software. We offer an integrated line of software solutions that addresses all facets of energy markets, from centralized wholesale markets to independent energy retailers and aggregators. Growing trends such as dynamic pricing and demand side management are emphasized. Our domain dominance within the energy value chain and integrated expertise in the market with proprietary technologies makes us a clear leader in our space.
We also provide advisory services for developing and commercializing advanced clean energy technologies as well as supplying technical, operational, and strategic consulting to oil, gas, and chemical majors, energy resource companies, technology owners, governments, and investors. In addition, Nexant is a national leader in the innovative design, implementation, and evaluation of many of the largest commercial, industrial, and residential energy efficiency incentive and demand side management programs in the United States.
Our current investors include TeleSoft Partners, Oak Investment Partners, The Beacon Group, Intel Capital, Nth Power, Morgan Stanley Global Energy Group, Frog and Peach, and Symphony Technology Group, as well as Nexant management and staff. We recently secured another round of funding of $50 million that will help us achieve the rapid growth potential of our company.
Are you interested in having a real impact and helping to change the world? Then join us!
About the Job
We are currently seeking qualified candidates for the Customer Service Agent I positions in our Salt Lake City, UT office.
Duties and Responsibilities
Data Entry ? enter data into various database applications
Receive data and sourcing documents, compile, sort, interpret, and verify data to be entered
Maintain electronic and hard-copy filing system of applications, rebates and other supporting documents
Provide customer service activities such as responding to e-mails and phone calls.
Safeguard confidential customer information
Accept additional duties as assigned
A minimum of a high school diploma or equivalency
Minimum 6-12 months of related work experience
Proficiency in 10-key data entry from computer keyboard
Experience with various Microsoft programs, including Word, Access, and Excel.
Superior organization, prioritization and attention-to-detail skills
Must be able to pay attention to detail
Must have strong organizational, written and communication skills
Must be able to follow directions
Call Center Experience
Ability to multi-task
Willing to work flexible work schedule
English/Spanish bi-lingual a plus
Salary and Benefits (U.S.)
Nexant offers competitive salaries based on candidate's qualifications. Nexant also offers three weeks paid vacation per year, eleven paid holidays per year, a 401(k) plan with employee matching funds and an overall comprehensive benefits package.
Nexant, Inc. is an equal opportunity employer and encourages workforce diversity. We welcome applications from all qualified candidates.
||Salt Lake City, UT |
THIS JOB HAS EXPIRED