Customer Service Associate Blue Apron
We're looking for enthusiastic and highly motivated problem solvers who love working with people and who are passionate about delivering exceptional customer service. This entry-level position is based at our shiny new SoHo headquarters, where you?ll be an integral part of our rapidly growing and fast-paced team.
If you're the right fit for this role you are a true people person. You don't just say it; you mean it! You?re the person that opens the door for a complete stranger or offers your seat on the subway to someone who actually needs it.
About the role
Answer customer calls and reply to email inquiries in a fast-paced environment.
Think on your feet to devise creative solutions to any and all problems that arise. You'll be sitting steps away from our talented Culinary, Engineering, Marketing, and Operations teams, all of which you'll partner with to deliver exceptional customer service!
Assist customers in managing their Blue Apron subscriptions.
Build a positive relationship with our warehouse teams to ensure our customers are receiving the best product and service possible!
This entry-level position is a great opportunity to learn and grow with us here at Blue Apron! There's no better way to learn about our business than to speak with our loyal and passionate customers. After spending time in Customer Service many associates ultimately move on to Customer Service leadership positions, or they become part of our Operations, Marketing, and Culinary teams.
1-2 years experience in a customer service related position is preferred (restaurants, retail, etc.).
You're a true people person! When you see someone smile, it makes your day.
You have stellar written and verbal communication skills ? you never shy away from a phone conversation.
You're passionate about understanding problems and making things right.
You have a contagiously happy attitude.
We take care of customers 7 days a week, so weekend availability is a must.
||New York, NY |
Blue Apron makes cooking fun and easy. We'll provide you with all the ingredients that you need to make a delicious meal in exactly the right proportions.
> 50M RaisedAngel Investors: Bessemer Venture Partners
, First Round Capital
, Stripes Group All Jobs: at Blue Apron
|Headquarters:||5 Crosby St|
New York, NY 10013
|Company Profile:||Blue Apron is a New York-based start-up that is changing the way people cook at home. Our weekly subscription service delivers everything you need to make fresh meals. We go shopping for our customers at wholesale, and deliver all the ingredients in exactly the right proportions, along with beautifully printed recipe cards. It's like having your own private chef-- you'll discover new recipes, eat fresher food, and save both time and money.
We're a small, energetic team of foodies and work in a very fast-paced, high-growth environment. Our company is backed by top venture capital firms, including First Round Capital and Bessemer Venture Partners.
Learn more at www.blueapron.com|
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