Customer Service Outreach Coordinator RiseSmart, Inc.
THIS JOB HAS EXPIRED RiseSmart.com is a Silicon Valley based, VC-funded, and is a leading provider of next-generation outplacement solutions. The company leverages a common technology platform, proven methodologies, and one-on-one support to help employers with their workforce strategy, and displaced employees with their career strategy. RiseSmart has received a wide range of awards and recognition including the Red Herring Global 100 and the San Francisco Business Times and the Silicon Valley/San Jose Business Journal 2012 Best Places to Work!
Put your attention to detail and strong customer services skills to work in a 20-40 hour/weekly, project based role in our San Jose office.
As an Outreach Coordinator, you'll make initial and follow up contact with employees eligible for the RiseSmart program who have been affected by a reduction in force at their present employment. Our services are provided to the individuals you contact by their former employer. Join a collaborative team of Outreach Coordinators, who are passionate about the services we provide because they make a difference in each individual's life.
Daily outgoing calls and emails to communicate with and invite eligible individuals to gain access to a broad range of RiseSmart services, resulting in registrations for the RiseSmart program
Scheduling of initial coaching calls between new registrants and job coaches
Utilization of specialized Transition Concierge software to track and record the progress of your efforts
Provide a brief overview of RiseSmart to eligible employees, helping them understand the value of the RiseSmart program their employer is offering to them
Regularly commit between 20-30 hours a week for outreach & administrative tasks within the Transition Concierge software
Proficiency in Microsoft Outlook (entire Microsoft Office is a plus)
Strong communication skills including a pleasant speaking manner, excellent listening skills, and fluency in the English language (Spanish speaking is a plus)
Strong Customer Service skills
Serve effectively in a role where you will be the very first contact someone will have with our company
Fast learner and a drive to help people find a new job ? fast!
Company URL: www.risesmart.com
Job Location: San Jose, CA
RiseSmart, Inc. is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
||San Jose, CA |
THIS JOB HAS EXPIRED