Customer Service PV Engineer Suniva
THIS JOB HAS EXPIRED Description
Suniva, recently ranked #2 Top 10 venture-backed Cleantech Companies by The Wall Street Journal, manufactures and markets high-efficiency solar cells. Our mission is to utilize our U.S.-based technology to make our solar PV products the "sensible" choice for creating clean, earth-friendly power generation to address global energy needs.
Suniva is seeking a Customer Service PV Engineer at our Norcross, GA corporate headquarters. This position will be responsible for providing technical support to solar customers and Sales Directors with a focus on post-sales support.
Provide increasing technical support to customers and Sales Directors.
Track and support growing install base and systems to gather monitoring data.
Maintain balance of system on-line tools up to date with regards to Suniva modules (such as inverter companies own stringing tools).
Provide limited simulations reports under guidance of senior systems engineer.
Provide limited diagnostics support both remotely and possibly on-site under guidance of senior systems engineer.
Must familiarize oneself with entire Suniva product line and balance of system gear.
Will work closely with senior systems engineer and module engineer to answer more complex questions.
Effort focused on post-sales support.
Position offers opportunities for growth for those enthusiastic and eager to dive deeper into PV Solar Energy Systems.
Technical/engineering background having some level of understanding of the following:
Inverters/racking/balance of system
PV Solar Energy Systems
PV monitoring systems
Good communication skills in spoken and written English.
Spanish is a plus.
Good customer service demeanor and self-starter.
Problem solving skills.
Bachelor?s Degree in Engineering ? must be Electrical, Mechanical, or Industrial. New grad okay but must have some experience with electrical matters and PV systems.
In lieu of engineering degree would consider NABCEP PV Installer certification or equivalent relevant PV experience.
||75 Fifth Street NW |
Atlanta, GA 30308
THIS JOB HAS EXPIRED