Customer Service Representative (CSR) Thermacore
THIS JOB HAS EXPIRED Thermacore, Inc., a global provider of thermal management solutions, has an immediate opening for a highly energetic, team-oriented Customer Service Representative with a successful track record in Customer Service/Inside Sales. Candidate will be required to solicit customer purchase orders/contracts, create and submit product and service quotations, process customer purchase orders/contracts, maintain Enterprise Resource Planning (ERP) customer database records, manage customer inquiries and questions, manage customer complaints, process RMA requests, and maintain a high level of customer satisfaction. The CSR will be required to communicate to external customers and internal departments via telephone, fax, or e-mail. This position requires a broad set of business skills with some customer service experience in a technical manufacturing environment.
Candidate must possess a Bachelor's Degree (BS/BA) in Business or related field from an accredited four-year college or university with a minimum of 4 years of related experience as a customer service representative in a manufacturing environment. Candidate must possess excellent analytical and communication skills. Strong presentation, leadership and team building skills required. Must be able to work any shift, weekends, and overtime as required. Must be a team player that can handle a wide range of activities, be productive, maintain high work quality, integrity and ethics and be adaptable and flexible to change. Candidates must have a valid driver?s license and an acceptable driving record. Candidates must be able to meet the requirements to work on DDTC/ITAR restricted projects.
We offer a competitive salary, 401(k), and an outstanding benefits package. Interested candidates should submit cover letter, resume, and salary requirements to Thermacore, Inc., Human Resources Dept. CSR, 780 Eden Road, Lancaster, PA 17601-4794 or E-mail: firstname.lastname@example.org. For more information, visit our Web site at www.thermacore.com. No phone calls please. EOE.M/F/H
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THIS JOB HAS EXPIRED