Customer Service Representative For Growing Startup First Funder
THIS JOB HAS EXPIRED First Funder is a crowdfunding startup based in Boulder, Colorado. First Funder partners with entrepreneurship programs and community organizations in order to ensure the highest quality opportunities for crowdfunding investments. Today First Funder is seeking an exceptional Customer Service Representative to add to our team. If you are a highly motivated, self-starting, customer service professional with a strong work ethic, and are looking to join a winning team, we have a home for you.
In this position, you will be required to:
--Become an expert in the creation and operation of crowdfunding campaigns as well as in social media marketing
--Help partners and other users to use the First Funder platform and create and operate campaigns
--Regularly reach out to partners to encourage participation on First Funder and to send them updates from the company about the industry
--Communicate the status of campaigns and partner concerns to management on a daily basis
--Maintain and enhance industry, product, and technical knowledge in the crowdfunding industry
--At least 2 years of customer service experience, and/or
--A Bachelor's degree from a four-year college or university in marketing or industrial distribution, and/or
--A combination of comparable education/work experience
--Customer service experience in SAAS platform sales preferred, but not required
--Social media marketing experience preferred, but not required
--Experience using SalesForce and Constant Contact software
--Strong writing and communication skills
--Outstanding customer focus
--A positive attitude and are a team player
--Attractive hourly compensation based on experience
--Paid vacation, sick time, and company holidays
--Career development opportunities
--A chance to work in a growing industry with opportunity to succeed in sales
Paid vacation, sick time, and company holidays
First Funder is an Equal Opportunity Employer
THIS JOB HAS EXPIRED
First Funder is the world's first partner-based crowdfunding platform. We partner with well known entrepreneurship programs and community organizations and allow them to post vetted campaigns on our site to be funded. That means investors can invest with confidence that the enterprise they're supporting actually exists and with the knowledge that it is backed by a known set of experts. Our model makes it easy people to find and support great projects in their community.
Beta Test / Clinical Trials
< 5M RaisedInvestors: Nancy Pierce All Jobs: at First Funder
|Headquarters:||4450 Arapahoe Ave|
Boulder, CO 80303
|Company Profile:||Crowdfunding Redefined:
Crowdfunding is a relatively new industry that is built on an age-old concept: People helping people. Historically, this has meant people helping others within their community, but times have changed. Now people can reach across town and even across continents to help people they have never even met. This, of course, can be a good thing, but there are people who are only too happy to take advantage of the kindness of strangers and therein lies the crowdfunding industry's greatest challenge: How do you know who to trust First Funder has answered this question by creating the world's first partner-based crowdfunding platform.
What is Partner-Based Crowdfunding
First Funder partners with entrepreneurship programs and other community-based organizations to tap into the power of their communities. Each partner is given a branded portal on the First Funder website through which they can fund themselves and their initiatives. There are no one-off campaigns on First Funder. Each and every one is sponsored by a trusted community organization.
First and foremost, each of our partners is tapping directly into the funding power of their own communities. However, First Funder links all of the communities together so that a member of one trusted community can browse any other trusted community to find and fund the initiatives that matter most to them.
We think we have a great approach and we're not alone
Since launching, First Funder has been featured in dozens of publications, including:
Wall Street Journal (September 14, 2012)
Barron's (September 8, 2012)
Dow Jones VentureWire (September 13, 2012)
Boulder County Business Report (September 28, 2012)
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