Customer Service Specialist Cleanscapes
THIS JOB HAS EXPIRED Job Purpose:
This position is the point of contact for customers and acts with good judgment and high motivation to represent the customer experience team with a focus on exceeding customer expectations. This position performs extensive work in the company?s billing and operations database systems.
Position works an 8-hour shift on Sundays only.
Answer customer sales calls and set up new customer accounts.
Enter and process customer orders and work request.
Respond to all customer email inquiries and website support questions.
Respond to and resolve customer billing inquiries.
Perform accounts receivable duties including posting daily cash receipts.
Work occasional evenings and weekends at community outreach events.
Other duties as assigned.
Requirements (Knowledge, Skills and Qualifications):
Bachelor?s degree preferred.
Clean WA State Drivers Lic.
One or more years of experience in customer service preferred.
Excellent computer skills.
Strong listening skills.
Excellent writing skills.
Professional phone manner.
Commitment to providing exemplary service with uncompromising integrity.
Excellent communication and interpersonal skills.
Willingness to work through conflicts with openness.
Ability to work independently and collaborate with others in a team environment.
Ability to achieve results with a focus on innovation, problem solving, and action.
||Seattle, WA |
THIS JOB HAS EXPIRED