Customer Solution Specialist OpTier Ltd.
We pride ourselves in our ability to make our customer successful. We are looking for a strategic thinker result oriented Customer Solutions Specialist that will collaborate closely with our sales team to help bring on new customers and will emphasis the value proposition of our solutions with existing customers.
Our ?customer success equals company success? motto is what drives our Customer Solutions Specialists in helping to convince potential customers or current users to change from older methods to our offerings. They are the focal point for our sales team and customers on all product related topics and deliver strong leadership; high quality value proposition and promote OpTier?s solutions on site.
A winning attitude
Technical BS degree or equivalent in Electrical Engineering, Computer Science, or Computer Engineering.
Requires minimum of 4 years of strategic customer account ownership; relationship management with executive level personnel and strong business acumen
Proven ability to influence decision makers within an organization.
Strong communication skills and proven talent to present value proposition to C level executives.
Creativity in finding solutions to problems and ability to multi-task during complex projects.
Collaborate with the marketing and product management team to create content for promotional aspects of marketing programs.
Research, analyze, and monitor technological and demographic factors so that market opportunities may be capitalized on, while minimizing the effects of competitive activity.
Product evangelist in webinars, trade shows and internal briefings
Marketing experience- an advantage
Excellent team work skills
Travel < 75%
||New York, NY |