Customer Solutions Manager Lattice Engines

As a Customer Solutions Manager, you are uniquely positioned to learn cutting-edge analytical techniques and develop the ability to translate your knowledge into business solutions. Your passion for learning new technical skills is matched with interpersonal finesse and the ability to manage and work with clients. You appreciate the opportunity to join a fast-growing software company in the advanced analytics market. An interest in math makes you suitable for deploying our solutions, which leverage predictive analytics to increase revenues through enhanced sales productivity.

Responsibilities

Act as the primary interface to our Fortune 500 customers, understanding their needs throughout the process of deploying Lattice solutions

Understand key sales challenges and demonstrate strong problem solving, project management, and customer engagement skills

Qualifications

5+ years of experience at a major systems integrator, software company or consulting firm delivering software or analytics solutions (sales/pricing/marketing orientation ideal)
Proven track record of success as a manager or a team-lead
Ability to translate business concepts into technical requirements
Familiarity with package application delivery and software as a service (SaaS) model
Experience working with data, databases, and data modeling
Preferably has Sales & Marketing business domain knowledge
Quantitative background preferred including knowledge of statistics

About Lattice Engines

Lattice Engines is the leader in B2B sales intelligence software helping Fortune 5000 companies Sell Smarter and achieve a 6-14% increase in sales productivity within one year of deployment through Intelligent Targeting, Contextual Conversations and Measurable Execution.

Lattice Engines sales intelligence software integrates both internal and external data, finds patterns and triggers events, and uses predictive analytics to present the most relevant information to sales reps at the time of interaction. Our software integrates with existing CRM and Marketing Automation systems to deliver B2B sales intelligence directly to front-line sales teams.

Headquartered in San Mateo (CA), Lattice Engines was the 9th fastest-growing software company in 2010 (Inc500). Lattice Engines is backed by Sequoia Capital, the renowned venture capital firm providing capital funding to founders of startups who want to turn business ideas into sustainable companies of enduring value.

Location:	Austin, TX United States