Customer Success Advisor Insight Direct
This position offers:
A career, not a job
Excellent growth opportunities
Fast paced entrepreneurial environment
Income reflecting effort and contribution
Industry leading business management software solution
As a Customer Success Advisor at ServiceCEO, you will generate and follow up on prospect interest, education, and will lead their decision process for a web based solution that addresses their business management requirements. Daily responsibilities include:
- Proactive outbound lead generation calls
- Inbound lead follow up call
- Lead qualification
- Solution demo's
- Opportunity and pipeline management
- Closing sales opportunities
We provide the best available solution addressing an under-served market. We are growing revenue at over 30% annually. We offer a comprehensive training program to help support and accelerate sales performance. The training program will help educate Customer Success Advisor about the field service market we serve; our web based software solution, our sales process, and implementation and support programs.
Candidates should be comfortable working in a fast paced dynamic atmosphere, where performance is expected and handsomely rewarded. This is a great career move for people who have confidence, experience, and know how to expose a prospect's challenges and tie them to the benefits of our solutions. Software background is not strictly required however a previous position requiring high volume of activity should lead to a high level of success in this opportunity. Additional experience or understanding of the operations of a service business will contribute to your success.
Required Skills and Experience:
1-2 years of sales experience or profile for accelerated learning of sales process
Ability to lead multiple customer sales cycles and close effectively (i.e., you are not an order taker)
Experience or ability to give online demonstrations using Web conferencing technology Ability to quickly learn a new software product and clearly communicate its value proposition
Excellent writing skills; e-mail messages clearly communicate a call to action, steps to closing the sale, etc.
Excellent verbal communication skills; clear and articulate
Strong ability to actively listen and determine customer's needs
Able to thrive in a constantly evolving environment (growing)
We offer a competitive salary and excellent benefits including medical, dental, life insurance, 401k Retirement Savings Plan, paid time off, and commuter benefits.
||180 Canal Street |
Boston, MA 02114