Customer Success Associate OnShift
We?re growing fast so you?ll have to move quick. We love what we do and we do it with passion. OnShift is a B2B software company headquartered in the theater district of Cleveland, Ohio. Our product is a cloud-based staff scheduling and shift management software solution, designed for long-term care and senior living. You?d recognize our customers as retirement communities, nursing homes, assisted living facilities, home health agencies, etc. We were named the "2010's Best Emerging Software company" by NEOSA (Northeast Ohio Software Association) and we have continued the award winning tradition, recently being named "2013's Best Technology Company of the Year".
As an organization, we value people who are dedicated and innovative and we reward them with challenging work, competitive pay, solid benefits, equity participation, career growth and personal development.
Profile of a successful candidate:
Capacity to manage multiple tasks
Organized and detail oriented
Ability to quickly establish solid relationships and effectively engage customers
1-2 years customer service experience
Basic technology aptitude
Knowledge of the healthcare industry is a plus
||Cleveland, OH |