Customer Success Engineer Xamarin
Xamarin is on a mission to make it fast, easy and fun to build great mobile apps. With offices in San Francisco and Boston, Xamarin was founded in May 2011 and is a very fast-growing VC funded startup. Already over 220,000 developers and thousands of customers (growing daily) use Xamarin because we provide the best platform to create great mobile apps for iOS, Android and Windows. Developers benefit by using their existing C# skills, tools, and from the ability to share code between platforms, while building fully native apps, without compromise.
What we are looking for:
We are looking for software engineers in a customer-facing role to help existing and potential customers use Xamarin to build great mobile apps. This is a sales engineering role with an emphasis on customer conversations. If you have not worked in a customer-facing role before, we are willing to teach you everything you need to know to be successful.
What you should bring to this role:
Strong technical knowledge. A programming background is ideal as you will be interacting with developers on a daily basis.
A love of helping other people solve problems.
Prior experience building mobile apps on iOS, Android, or Windows - or a strong interest, willingness and ability to learn quickly.
Experience with C#/.NET, MonoTouch and Mono for Android is a plus.
Familiarity with the ecosystem of mobile tools, APIs, frameworks.
The ability to make technical topics easy to understand, on the phone and over email.
Comfortable in a fast-paced startup environment.
Results-oriented; willing to do whatever it takes to get the job done.
Solid communication skills (written and spoken).
Four-year university degree required.
A Day in the Life:
Xamarin has hundreds of downloads and inbound inquiries from developers every day. An important part of your role will be to follow up with new users who have technical questions, understand their requirements, educate them about Xamarin, and ensure that they are successful on our platform. Xamarin already has more than 10,000 paying customers, all of whom are developers, and you will be engaging with them to ensure they have everything they need to build great mobile apps.
Furthermore, you will be our customers? voice within the Xamarin organization; our goal is to build the best possible developer platform, and it will be your role to find out what customers need from us in order to be more successful. If you have an engineering background, enjoy helping other people succeed, and like engaging with customers, this is a great chance to move into a customer-facing role with a strong technical focus. We will give you access to inside technical resources (including our CEO) to ensure that you have the knowledge and ammunition to be successful.
Be part of the mobile revolution ? the fastest growing movement in the history of computing.
Work with some of the best software engineers in the world and an experienced management team.
We'll set you up with whatever hardware you need to do your best work.
Join a fun team and be one of the early employees in a fast growing startup.
Competitive salary and the possibility to significantly overachieve your monthly or quarterly targets.
This opportunity is paid as salary plus commission, and you will be measured by revenue generation. Xamarin will support you in any way possible to make sure that you are always successful in this role.
Relocation assistance to San Francisco, CA.
20 vacation days per year to all employees. We encourage you to actually take them.
Solid stock in a fast-growing startup.
Health, dental and lots of other benefits in a great work environment.
||San Francisco, CA |