Customer Support Manager AtTask
THIS JOB HAS EXPIRED LehiDescription:
AtTask, Inc., the leading provider of work management software, has an opening for a Customer Support Manager to work in the Customer Support Department. The position will primarily have responsibility for managing the Tier 1 support team members. The position will work directly with other departments throughout the Company, reporting to the Director of Global Customer Support. The primary objective of the role is to help develop an outstanding customer support department in an employee-oriented, high performance company culture that emphasizes superior quality, continuous improvement and productivity standards. This role requires a proactive and results oriented individual with the ability to work on assigned tasks, as well as independently identify other value-add activities.
? Motivate team members to exceed job expectations
? Mentor team leads in management skills
? Analyze team needs and implement strategies to improve team effectiveness
? Positive attitude, always willing to put the customers? needs first
? Implement strategies to grow the team to meet growing customer demand
? Fulfill manager duties as needed
? Undergraduate degree in related field REQUIRED
? 5 years of related experience in the software industry
? 2+ years management experience
? Understanding of web server technologies
? Excellent troubleshooting skills
? A positive and ambitious attitude
? Excellent communication, interpersonal, problem solving and relationship skills.
? Excellent analytical skills.
? Ability to communicate well with operations and technology.
? Ability to work on multiple tasks and able to prioritize personal workload.
? Detail oriented and self-starter.
||Lehi, UT |
THIS JOB HAS EXPIRED
Project and portfolio management software for the enterprise - no training required.Investors: Open Prairie Ventures All Jobs: at AtTask
|Headquarters:||1313 North Research Way|
Orem, UT 84097
|Company Profile:||task is online project management software that helps companies get work done. Youll love how easy it is to get more from your teams and bring your projects in on time and on budget. Use task to plan your project life cycle and provide your teams with the project management tools they need to succeed. |
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