Customer Support Representative Nitro PDF Software
THIS JOB HAS EXPIRED You have a passion for helping people and problem solving in a collaborative environment. You aspire to be part of something bigger? where you can help change the way people work.
Nitro is hiring a Customer Care Representative. You will assist customers and partners Saturday - Wednesday via email and phone with product issues and requests including software installation, activation and upgrade issues. You will perform all your duties with the customer?s best interests always in mind, and be able to work with other employees and departments (e.g. Sales, Product) to deliver an exceptional experience for our customers.
You have experience providing customer service or technical support in a software business (internal IT help desk does not qualify), exceptional written and verbal communication skills and excellent customer service skills. You have a sound approach to solving problems and can communicate with customers and partners with confidence. You have proactively made suggestions and developed initiatives for improving customer experience. If you?re going to do something might as well do it well, right?
Sound like you?
If so, visit us here to get more of an idea about what it?s like to work at Nitro: http://www.nitropdf.com/about
We arechanging the way millions of people work. Our no bullsh-t culture means you have direct access to the CEO and the right, no ? obligation, to provide input on all potential Nitronauts (aka Nitro employees). We have hit every one of our sales forecasts since we started 7 years ago; 2013 will be no exception.
Yes ? it?s a business, but that doesn?t mean it can?t be fun. Everyone talks about ?culture? but we have the management, compensation plan and new office space (!) to prove it. On top of that, we provide all new employees with a three week vacation plan (we are from Australia ? after all), catered lunches and a free ZipCar membership ? and that?s only the beginning.
||San Francisco, CA |
THIS JOB HAS EXPIRED