Customer Support Technician (Call Center) 3E
THIS JOB HAS EXPIRED Responsibilities:
Work in a call center environment, balancing customer calls with daily tasks.
Responsible for giving quality customer service to every customer call.
Responsible for taking SDS and material requests via phone, email, and fax accurately and efficiently.
Responsible for processing documents in the 3E Library accurately and efficiently.
Responsible for processing client inventory update submittals accurately and efficiently.
Responsible for providing product line support for a variety of 3E services.
Commitment and delivery of exceptional customer service to a diverse customer base
Excellent written and verbal communication skills
Effective listening skills
Strong attention to detail and thoroughness
Ability to work in a fast paced and multi-tasked work environment both independently and as a member of a team
Ability to handle medical emergencies calmly and professionally
Proficient in a Windows environment
Proficient navigation and searching of the Internet
Ability to remain in a stationary position for long periods of time
Dependable and professional demeanor
Two years of experience in a customer service environment is preferred
Call center experience is preferred
Monday through Friday, 8:30 AM to 5:00 PM
||1905 Aston Avenue |
Carlsbad, CA 92008
THIS JOB HAS EXPIRED