Data Analyst GreatCall
THIS JOB HAS EXPIRED Description
About the Company: GreatCall markets wireless services, devices and applications that help people stay connected, safe and healthy . We provide easy-to-use solutions backed by high quality customer service and work with industry-leading partners to ensure our solutions fulfill the needs of our customers. We are experts in serving the aging population but our solutions are appropriate for anyone who considers health and safety a priority. Our product portfolio includes the Jitterbug cell phone, 5Star Urgent Response, The 5Star, MedCoach, LiveNurse, and Wellness Calls among others. These products and services are widely available through our direct response channels and a wide retail distribution network that includes Walmart, Sears and Best Buy. Our apps are available in the iTunes and Android app stores.
About the Team: This Finance team works closely with other members of the Finance Department to provide service to all employees and outside vendors.
About the Job: Under minimal direction, the Data Analyst will provide management and individual contributors with information that will facilitate improved performance. Using a thorough understanding of relational database theory and practice, the Data Analyst will create and maintain data structures that will support existing applications and continued development of new ones. The Data Analyst will use business analysis to improve existing methodologies and inform management where improvements are necessary. The Data Analyst is also responsible for creating ad hoc reports for management.
Maintain database structures in SQL Server to facilitate reporting framework.
Prepare and distribute accurate and timely reports to both management and staff using multiple software applications (SQL, Excel, Access)
Prepare raw data for further analysis and respond to ad hoc inquiries.
Act as a liaison and technical resource for other users of technology within the company.
Other duties as assigned
Education: Bachelors degree in Computer Science or related field. 8 years of related experience will be considered in lieu of a degree.
3 years experience in Information Technology, minimum of 2 years in a reporting environment.
Intermediate SQL Server database skills
Intermediate to Advanced skills in Excel and Access.
Familiarity with metrics and trends
Education: Bachelors degree in Computer Science or related field
Expert in SQL 2005-2008 and SQL Server administration.
Expert in SQL Stored Procedures . Functions and query optimization.
Expert in Excel and Access.
Extensive experience in IT and Reporting.
Prior experience in reporting in a call center environment a plus.
Excellent organizational skills and ability to multitask and set and keep to priorities.
Demonstrate strong communication and team and customer collaboration skills.
As an employee, you would be eligible to participate in a comprehensive benefits package including a competitive salary, stock options, Medical, Dental, Paid Time Off, 401(k), life insurance and flexible spending plans.
||100 Via de la Valle |
Del Mar, CA 92014
THIS JOB HAS EXPIRED