Data Center / Facilities Technician LightEdge Solutions
The Data Center / Facilities Technician with LightEdge Solutions will be responsible for managing and maintaining all aspects of our datacenters, central offices and other critical facilities. This will include working directly with other engineers, support staff, senior management, vendors and contractors to ensure the highest levels of industry standards, availability, security and efficiency are met at all times. This position will be based primarily out of the Altoona, IA datacenter, but will include work in telco central offices throughout the greater Des Moines metro area. The employee will be a member of the Operations team and will report directly to the Operations Manager.
Coordinate maintenance work with vendors for core datacenter infrastructure, including UPS?s, Generators, electrical, cooling and fire suppression systems.
Work with other LightEdge personnel, contractors and vendors to diagnose and troubleshoot problems with datacenter equipment.
Install servers and network devices into racks
Work with project managers and technicians to facilitate new client service installations
Handle incoming shipments
Facilitate datacenter tours
Coordinate and assist in the design layout and installation of new racks and cages
Install and troubleshoot telco central office (CO) networking equipment
Respond to and resolve alarm events affecting infrastructure and services
Follow established Change Control processes; create and review MOPs for Change activities
Ensure operational efficiencies and best practices toward maintaining availability/uptime of all 24X7 facilities mission critical operations and infrastructure
Share technical knowledge and operational experience with team members toenhance professional growth and effective cross training of the Datacenter and Supportpersonnel.
Other duties as assigned.
Responsible for installing hardware necessary for installation of new services. This position requires that you be capable of consoling into equipment (various vendors) and being of assistance onsite where necessary. The equipment list includes, but is not limited to: Servers, Blade Chassis, Routers, Switches, Firewalls, Phones, Voice gateways
Must be proficient in all wiring types and requirements, such as Ethernet, Phone, T1, CAT5 vs. CAT6, Straighthrough vs. Crossover, etc.
Experience with day-to-day standard maintenance activates in datacenters.
Familiarity with telco central office equipment.
Extensive experience with the following circuit technologies: T1, DS3, OC3, Optical Fiber, Ethernet First Mile (EFM)
Comprehensive understanding of fiber wave-division multiplexing (WDM) technologies, both coarse (CWDM) and dense (DWDM).
Significant experience with electrical systems, including generators, transfer switches, PDU?s, Breaker panels and UPS?s
Knowledge of datacenter cooling systems and airflow management techniques, including on-grade and raised floor environments
Ability to multitask and prioritize activities in a complex, fast-paced environment
Strong verbal and written communication skills
||Altoona, IA |