Data Center Technician OpSource

Operations - Infrastructure

About OpSource
OpSource provides cloud and managed hosting solutions that enable businesses of all sizes to accelerate growth and scale operations while controlling costs and reducing IT infrastructure support risks. More than seven hundred Software- as-a-Service ISVs, cloud platform providers, carriers and enterprises rely on OpSource?s expertise, experience and agility to operate high-availability, business-critical hosting environments.

OpSource Cloud is the first cloud to bring together the flexibility, availability and community of the public cloud with the security, performance and control the enterprise demands. Founded in 2002, OpSource is SAS 70 Type II, PCI DSS Level 1 and European Safe Harbor certified and has operations in California, Virginia, UK, Ireland, and India.

Headquartered in Santa Clara, CA, OpSource has additional operations in the Los Angeles, New York City, Denver, Chicago and Washington, D.C. metro areas, as well as international offices in London and Bangalore. For more information about OpSource, visit the company?s web site at www.opsource.net


Data Center Responsibilities Include:
-Promptly cover a 11am-8pm shift.
-Participate in an on-call rotation one week out of the month (or more on rare occasions).
-Maintain a high degree of self-motivation and independent decision-making.
-Must be able to work in a team, communicating effectively and efficiently.
-Rack and stack data center equipment such as: enclosures, servers, network and storage equipment as well as any specialty customer hardware.
-Maintain and implement defined cabling procedures.
-Follow defined shipping/receiving procedures.
-Updates asset management tool to ensure accuracy.
-Troubleshoot and/or replace failed hardware and escalate to vendors as needed.
-Coordinate remote hand support at non-local data centers.
-Accurately follow infrastructure documentation to complete daily tasks.
-Deploy and troubleshoot OS deployments on HP and Dell servers.

Operating System Deployments
-Deploy images to server base.
-Review completed job for errors.
-Perform post install setup based on customer needs (set IP, hostname, partitions, create users, etc.)
-Accurately update customer documentation.

Technical Skills
-1 year experience supporting/maintaining Windows Server 2003 and/or Windows Server 2008.
-1 year experience supporting/maintaining RHEL5 and/or RHEL6 (CentOS, Debian, OEL, and other distributions are acceptable).
-Understanding of the TCP/IP model including application layer protocols (DHCP, DNS, FTP, NTP, SSH, and Telnet).
-Experience supporting Dell and HP servers a plus.
-Imaging, scripting, and Red Hat Kickstart experience a huge plus.

Location:	Ashburn, VA United States