Datacenter Technician Responsys
THIS JOB HAS EXPIRED Overview:
Responsys was built with the mission to change the way that the world does marketing in the digital age. We?re a cloud software company that?s helping companies take advantage of technologies like email, mobile, social, display, and the web to drive up revenues and build lasting relationships with consumers.
After a successful IPO in 2011, we?ve got our eye on becoming the first billion-dollar cloud marketing company. Our customers think we?re changing the game. The analysts agree. And our employees love the journey we?re on. We need rock stars who want to make the dream a reality.
Responsys is a leading provider of email and cross-channel marketing solutions that enable companies to engage in relationship marketing across the interactive channels customers are embracing today -- email, mobile, social, the web and display. With Responsys solutions, marketers can create, execute, and automate highly dynamic campaigns and lifecycle marketing programs that are designed to grow revenue, increase marketing efficiency, and strengthen customer loyalty.
Responsys' New School Marketing vision, flexible on-demand application suite, and customer success-focused services aim to deliver high ROI, increased levels of automation and fast time-to-value. Founded in 1998, Responsys is headquartered in San Bruno, California and has offices throughout the world. Responsys serves world-class brands such as: Southwest Airlines, LinkedIn, LEGO, Orbitz, United Airlines, Dollar Thrifty, Newegg, Qantas, Avis Europe, Deutsche Lufthansa, UnitedHealthcare and American Family Mutual Insurance Company. For more information about Responsys, visit responsys.com.
Perform equipment installs and moves (servers, network appliances, PDUs, etc)
Cable machines to the network switches in a clean, traceable manner
Maintain all cabling infrastructure including copper, fiber and power
Maintain asset inventory in an automated computer system
Perform all shipping and receiving duties including RMA activities
Work with Systems Operations and Network Operations on troubleshooting and resolution of problems including hardware failures and physical connectivity problems
Maintain CLEAN and ORDERLY premises at all times
Replenishing supplies as needed
Un rack and decommission equipment as necessary
Load and unload tapes as required by System Operations procedures
Maintain uniform equipment labeling
Work with other groups to identify areas to enhance uptime and reduce time to resolve problems
Assist supervisor with maintaining the data center space in most productive state possible
This position will work closely with members of groups within Operations including System Operations, Network Operations and Production Support. Ability to communicate with technical and business operations personnel is essential.
BS in MIS or related field preferred
Minimum of 2 years data center experience
Experience with data center best practices
Basic understanding of SAN connectivity
Solid understanding of server (Linux and Windows) and network concepts
Capable of lifting 40 to 50 lbs equipment and working in restricted spaces
Able to work in a climate controlled environment for long periods of time
Knowledge of trouble ticketing systems
Ability to work unsupervised
Excellent interpersonal and succinct written/verbal communication skills with strong attention to detail
Self starter able to learn quickly and to multitask in a fast-paced environment
Strong organizational skills
Excellent attention to detail yet ability to understand the big picture
High Sense of urgency for completion of critical tasks
Results-driven individual who does whatever it takes to succeed and loves a challenge
||San Jose, CA |
THIS JOB HAS EXPIRED