Datacenter Technician DataDirect Networks
DataDirect Networks (DDN.com) is a world leader in massively scalable storage. We are the leading provider of data storage and processing solutions and professional services that enable content-rich and high-growth IT environments to achieve the highest levels of systems scalability, efficiency and simplicity. DDN enables enterprises to extract value and deliver results from their information. Our customers include the world's leading online content and social networking providers, high performance cloud and grid computing, life sciences, media production organizations and security & intelligence organizations.
Responsibilities for this role include but are not limited to:
Post-sales installation and support activity.
Hardware and software deployments in customer datacenters
Develop a substantial knowledge of the company's product line.
Ability to install, support and debug product line.
Understand the industry and Company processes and how to utilize resources to complete assigned tasks.
Document customer installations, trouble ticket response, solutions designs.
Create installation status reports.
Provide weekly status report of activities to manager.
Participate in weekly staff calls with manager.
Travel to customer sites when required.
Qualifications for this role are:
Strong analytical and troubleshooting skills.
Able to take directions and see a project or task through to completion.
Team player who can work well with others or independently.
1-3 Years? experience in Operating systems with emphasis on Linux
Red Hat, SUSE, Debian, Ubuntu, etc.
Knowledge and experience with Storage systems (SAN, NAS) is a significant advantage
Scripting (Shell), C++, Java, Perl is a plus
Knowledge in file system deployment and concepts: EXT, XFS, ZFS, EXT3/4.
1-3 years? experience in Networking infrastructure and trouble shooting.
Networking Certification or experience is desirable.
Associates Degree or Technical Equivalent (5 years work experience) or higher.
Ability to travel domestically.
DDN Core Characteristics
DDN has a very strong orientation towards these 4 characteristics and any successful employee will demonstrate these capabilities:
Self Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives.
Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable.
Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful.
Innovative - Builds and improves key business processes that enhance the effectiveness of DDN. Generates new ideas, challenges the status quo, and solves problems creatively.
DDN takes pride in developing and promoting talent as an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. By fostering a diverse business environment, DDN welcomes opportunities to learn from each other, our customers, investors, suppliers, and business partners.
||Santa Clara, CA |