Deals Desk Specialist Proofpoint
THIS JOB HAS EXPIRED Description
The function of the Deal Desk is to provide direct support to the WW Sales Team, including Middle Enterprise and Inside Renewal Sales in the analysis, development, pricing and approval of quotes for existing and prospective Proofpoint partners and customers to ensure that Sales is able to meet its growth and profitability targets.
As a Deal Desk Specialist, the first priority will be responding to moderate volumes of email and phone inquiries providing guidance on quotes, internal processes and the proper structure of deals. You will represent Sales internally while collaborating with many cross-functional teams including Finance, Order Management, Legal, and Operations.
The Specialist possesses good written and verbal communication skills and the ability to complete assigned tasks. The Specialist must learn the basic understanding of the suite of products and services and be able to build rapport with other internal departments.
The Specialist may be required to work a varied schedule to accommodate various time zones and specific quarterly business cycles as needed until additional Desk staffing is in place. Under minimal supervision, the Deals desk Specialist will be responsible for the creation of and review of renewal quotes insuring that all customers (worldwide), due for renewal 120 days out, have a baseline quote approved and posted to the corresponding opportunity in Proof point?s CRM.
? Respond in a timely, courteous, and effective manner to a multitude of email and phone inquiries from a variety of sales professionals with mixed levels of experience.
? Influence problem solving at an individual rep level and therein train reps to better help themselves.
?Review all requests and quotes to ensure they are complete and accurate: contain the appropriate language, pricing, sku?s,etc.
? Assess risk, anticipate bottlenecks and balance customer demands versus technical constraints related to any one deal.
? Participate in and in some cases lead projects related to deal desk process, rep contract and deal training.
? Create all base line renewal quotes in assigned region
? Assist in the ?packaging? of specific/unique quotes and deals
? Liaise with order entry and resolve all internal ?revision? work to ensure the deal gets booked
? Communicate, assist and follow up with sales to ensure they get all external ?revision? work completed
? Deals Desk will perform all quoting for Field Sales WW
? BA/BS degree preferred with a strong academic record
? Analytical, strategic thinker with the ability to negotiate and resolve complex problems amicably
Self-directed learner, takes initiative, follows through, meets commitments
? Exceptional verbal and written communication skills
? Detail oriented with the innate ability to manage competing priorities
? Work well independently with minimal formal training and supervision in a fast paced and sometimes ambiguous environment
? 2 years applicable work experience preferred
Proofpoint, Inc. helps the largest and most successful companies in the world protect and govern their most sensitive data. Founded in 2002 by the former CTO of Netscape and headquartered in Sunnyvale, CA, Proofpoint was funded by top Silicon Valley investors, including Benchmark Capital and Mohr Davidow Ventures before going public earlier this year.
Please note that Proofpoint does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Proofpoint will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Proofpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
||892 Ross Drive |
Sunnyvale, CA 94089
THIS JOB HAS EXPIRED