DEPLOYMENT ENGINEER Nexidia
The Deployment Engineer works with Solution Architects and Project Managers within Nexidia's Technical Services team to configure and deploy customer solutions. The solutions are focused on systems integration among Nexidia products, telephony call recording systems and other sources of customer data. Deployment Engineers also provide escalation support for operational systems as needed.
DUTIES AND RESPONSIBILITIES
Deploy and configure Nexidia Products per established procedures and checklists
Upgrade existing systems, preserving any customizations that may be in place
Develop and maintain installation/deployment checklists and procedures as product and deployment architectures evolve
Support Solution Engineers during implementation of the system design
Understand and adhere to Nexidia compliance standards as they appear in the Employee Handbook, Corporate Compliance Policies, Code of Conduct and Conflict of Interest Policy.
KNOWLEDGE, SKILLS, AND ABILITIES
Advanced Windows server (IIS, Windows security, optimization, and troubleshooting)
Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing, QoS)
Security and encryption fundamentals (SSL/TLS, SSH, PGP)
Web technologies (ASP.NET, XML, XSLT)
SQL Server (DBA activities, experience with SQL queries, functions, and stored procedures)
Articulate complex technical topics clearly and concisely to both business and technical audiences in both written and verbal form
Meticulous about documentation and record-keeping
Work successfully in a strong team environment
EDUCATION AND EXPERIENCE
BS in Computer Science, Engineering, or Mathematics; equivalent work experience considered
4+ years of experience designing, deploying, and supporting enterprise software applications
Some overnight travel by car or plane may be required.
||3565 Piedmont Road North East |
Building Two, Suite 400
Atlanta, GA 30305