Deployment Support Engineer Lattice Engines
THIS JOB HAS EXPIRED As the Deployment Support Engineer, you thrive in a fast-paced, team-oriented environment where you simultaneously manage numerous tasks. You appreciate aggressive goals and display a strong desire to succeed. Energetic and agile, you blend problem-solving with outstanding customer service and social interaction skills.
Provide high-quality technical support to our internal Professional Services team
Troubleshoot software configuration and deployment issues
Schedule and perform software installations, upgrades, and patches
Assemble documentation and training projects to create a knowledge base for a more self-service deployment environment
Take ownership of technical issues, working with our Development group to resolve more advanced issues when necessary
Review logs to determine if any new error conditions require action
Work with Development and testing staff to determine the impact of new releases on the production environment
Recommend improvements for the maintainability and stability of the application
Knowledge of SQL
Experience with Microsoft .Net
Knowledge of DNS, TCP/IP and other networking concepts
Knowledge of C++ or C# is helpful
Knowledge of Adobe Flex is helpful
Experience with salesforce.com
About Lattice Engines
Lattice Engines is the leader in B2B sales intelligence software helping Fortune 5000 companies Sell Smarter and achieve a 6-14% increase in sales productivity within one year of deployment through Intelligent Targeting, Contextual Conversations and Measurable Execution.
Lattice Engines sales intelligence software integrates both internal and external data, finds patterns and triggers events, and uses predictive analytics to present the most relevant information to sales reps at the time of interaction. Our software integrates with existing CRM and Marketing Automation systems to deliver B2B sales intelligence directly to front-line sales teams.
Headquartered in San Mateo (CA), Lattice Engines was the 9th fastest-growing software company in 2010 (Inc500). Lattice Engines is backed by Sequoia Capital, the renowned venture capital firm providing capital funding to founders of startups who want to turn business ideas into sustainable companies of enduring value.
||281-283 Franklin Street |
Boston, MA 02111
THIS JOB HAS EXPIRED