Deployment Support Engineer - U.S. East Coast Aternity
THIS JOB HAS EXPIRED The Deployment Support Engineer will be located in the U.S. on the East Coast and will report to the Support Manager.
Installation and Standard Configuration of the Monitoring Platform
Support & troubleshooting of issues reported by customers
Routine Maintenance Tasks (upgrades and service packs)
Maintaining internal knowledge systems and account records
5+ years experience in enterprise IT - preferably with some experience in system administration, large corporate environments
Some DB skills - Oracle 10, 11 preferred - basic SQL, simple DB administration
Experience in working in a small team in a fast paced environment
Additional Skills Preferred:
Familiarity with web technologies/programming and Windows client/server technologies
Basic understanding of Enterprise IT architecture and networking
Strong interpersonal, communication and organizational skills. Job requires significant time spent on the phone or remote meetings with customers.
Good time-management skills.
Ability to travel when needed (no more than 10% of time) otherwise able to work from home.
Excellent problem solving and troubleshooting abilities
||200 Friberg Parkway |
Westborough, MA 01581
THIS JOB HAS EXPIRED