Desktop Support Analyst Epitomics
THIS JOB HAS EXPIRED SUMMARY: The Desktop Support Analyst will manage the day-to-day IT needs of company and should have extensive experience with desktop hardware, software applications, operating systems, network systems and Voip phone systems. This position reports to the Sr. Director of IT and Bioinformatics.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following reflects management?s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Create user accounts in active directory, set up new computers and install necessary software applications
Perform computer upgrade per company policy
Set up new phones and maintain company phone directory
Support and maintain current IT systems in the company
Help to set up video conferencing session if needed
Help to analyze and troubleshoot any computers, printers, software and network related issues
Bachelor?s Degree in Information Systems, Computer Science, or related fields
3+ years of experience installing and supporting PC and laptop hardware and software is required
3+ years of Windows XP/7 support experience
Working experience in Unix/Linux environment is required
Customer service-oriented and proactive in anticipating and resolving issues while maximizing efficient use of computing resources
Excellent verbal and written skills
Comfortable working independently and in a team environment
Detail-oriented and strong problem solving skills
Perform some repetitive motion activities.
Sit for long periods of time at desk
Coordinate multiple tasks simultaneously
May be required to occasionally lift and/or move up to 25 pounds.
Moderate noise level associated with open office work environment.
Office Setting 100%
Epitomics, the leader in Rabbit Monoclonal Antibodies, is now part of Abcam, a global provider of life science research tools. Now known as Epitomics ? an Abcam Company, this acquisition extends Abcam?s product portfolio, including RabMAbs research antibodies, EP Clone antibodies for Immunohistochemistry (In Vitro Diagnostics Range) and Custom Antibody Development Services, in line with the Abcam?s vision of becoming the world?s leading supplier of life science research tools.
Epitomics ? an Abcam Company is an Equal Employment Opportunity/Affirmative Action Employer.
||863 Mitten Road |
Burlingame, CA 94010
THIS JOB HAS EXPIRED