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Desktop Support Analyst Trulia
THIS JOB HAS EXPIRED
Is technology your passion, or just a pastime? Are you able to balance customer service with scalable and sustainable planning? If you don't know something, are you eager to learn it and put it to use? If so, we are looking for you!
Trulia is the leading real estate search and community site in the US. Our IT team supports over 400 employees in various locations around the country, with a mix of Windows XP, Windows 7, and Mac OS X, desktops and portables. Being on the cutting edge of the real estate experience for nearly five years, our staff also tends to follow the cutting edge of mobile technology, so being agile on telephony and smart phone platforms will be an added plus. And since we believe in work-life balance and even vacations, reliable documentation and communication are essential to success at Trulia.
Experience needed for this role includes:
- 1 â€" 3+ years of real-time internal end-user support
- Advanced in use/administration of Windows XP/Vista /7, Microsoft Office 2003/2007
- Experience with Windows system deployment and maintenance
- Working knowledge of Mac OS X
- Basic understanding of networking, DNS, DHCP, TCP/IP
- Basic Windows server experience (Active Directory, users permissions, file shares)
- Functional knowledge of Outlook/Exchange Mobile platform awareness/experience, in some or all of BlackBerry, iPhone, Android
- Functional knowledge of business phone systems (especially ShoreTel or similar) is desired, but can be learned on the job
- Strong spoken and written communication skills are essential
- Strong troubleshooting skills, whether over someone's shoulder or over a long distance telephone line
- Ability to prioritize tasks, report on projects and issues, set and follow through with reasonable expectations for customer service and response time
- Ability to lift and carry up to 50 pounds of equipment safely
- High energy, customer focused approach is a must
| Location: | Denver, CO United States |
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THIS JOB HAS EXPIRED
Trulia
Investors: Accel Partners, Sequoia CapitalAll Jobs: at Trulia
| Web Site: | www.trulia.com |
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| Headquarters: | 208 Utah Street Suite 310 San Francisco, CA 94103 United States |
| Industry: | IT Services |
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