Desktop Support Tremor Media
THIS JOB HAS EXPIRED We're looking for a strong desktop support admin, supporting and maintaining the desktop environment of the company, and supporting the helpdesk. You will be part of a 5-person team, including your manager.
The primary responsibility of this position will be to respond to and work towards resolution of helpdesk tickets and the scope of work includes:
Resolving desktop issues, resolving application issues (mac &pc), new hire provisioning, security management, monitoring and troubleshooting. Competencies in multiple environments including Windows 7,Macintosh desktops and a small Linux presence.
Participation in infrastructure projects conducted by the IT team.
The geographic scope of this position included support and service delivery for the NYC HQ site as well as remote support of several other US locations of the firm. You will interact with vendor organizations here andabroad that we have engaged to supplement our services.
This position will be measured by responsiveness to open tickets and times to resolution. User community feedback will also be a consideration.
About Tremor Video, Inc.
Tremor Video is a leading provider of technology-driven video advertising solutions enabling brand advertisers to engage consumers across multiple internet-connected devices including computers, smartphones, tablets and connected TVs. Our clients include some of the largest brand advertisers and agencies in the world. These relationships have helped us create a robust online video ecosystem that includes more than 500 premium websites and mobile applications, over 200 of which partner with us on an exclusive basis. Our proprietary technology, VideoHub, analyzes in-stream video content, detects viewer and system attributes, and leverages our large repository of stored data to optimize video ad campaigns for brand-centric metrics. Through our VideoHub for Advertisers (VHA) enterprise solution, VideoHub also provides advertisers and agencies with advanced analytics and measurement tools enabling them to understand why, when and where viewers engage with their video ads.
Tremor Video is based in NY and has offices in Atlanta, Boston, Chicago, Dallas, Detroit, Los Angeles, and San Francisco, with international offices in London, Singapore, and Toronto. For more information, visit http://www.tremorvideo.com and find Tremor Video on Twitter, Facebook and LinkedIn.
||122 West 26th Street |
New York, NY 10001
THIS JOB HAS EXPIRED