Desktop Support Technician LegalZoom
THIS JOB HAS EXPIRED As a legal company that relies on technology, LegalZoom employees always need to be connected. Our desktop support team responds in record time and troubleshoots issues that help keep Zoomers connected and able to work. We love this internal support group and can?t wait to add more capable talent.
If you?re a top-notch desktop support technician who is skilled with both MAC and PC environments, apply to be a team player with us.
What you?ll do:
Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
Interact with numerous computer platforms in a multi-layered client server environment. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
Cover a phone shift for a block of time during the helpdesk hours of 7am-7pm.
Share 24/7 on-call duty
Utilize and help develop virtual desktop infrastructure
Administer and Troubleshoot VPN Access
Configure and support smart phones
Maintain and troubleshoot network printers.
Assist in maintaining LAN/WAN records
Provision and maintain phones and users in VoIP system
Server 2008 R2 Active Directory
Microsoft Windows 7; Microsoft Office 2007/2010
Apple, A+, MCP certifications preferred.
Experience required in MAC OSX and above.
3+ years of experience.
BS degree or equivalent.
||Austin, TX |
THIS JOB HAS EXPIRED