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Desktop Support Technician Healthline Networks
THIS JOB HAS EXPIRED
OpportunityHealthline seeks a Desktop Support Specialist who is comfortable in a fast-paced, ever-changing environment and can bring a diverse skill set to our organization. Primary responsibility will be to respond to client?s technical issues, in a multi-platform environment, such as Microsoft Office error messages and computer hardware not responding.
Responsibilities:
Support a Microsoft-based network running Server 2003/8, Exchanger Server 2007
Dell proprietary desktop/laptops running Windows XP/7 (32/64)
Apple desktop/laptops on OS X (10.7.x)
Troubleshoot mobile devices, primarily iPhone, Android
Assist with purchase orders for hardware/software procurement and other administrative duties
Install and maintain client hardware and software
Install new clients and applications
Troubleshoot network usage and computer peripherals
Upgrade existing clients and applications
Perform system backups and data recovery
Resolve network and client communication problems
Assist with client installation, maintenance, email administration, disk capacity monitoring and network security
Education:
Technical degree and/or at least one year related experience
MCP/A+/Apple Certified Certification a plus
Knowledge, Skills & Abilities:
Excellent customer service skills to work effectively with clients and vendors
Workstation support (Tier 1 & 2)
Hardware and software troubleshooting
Excellent documentation skills
Practical problem solving skills to work effectively with clients and vendors
Knowledge of systems software/hardware
About Healthline
Healthline Networks offers an innovative approach to meeting the needs of today?s health information seeker. The company?s unique consumer healthcare taxonomy, the largest of its kind, powers a suite of intelligent health search, navigation and content services. Combining advanced search technology with deep medical expertise, Healthline and its business partners?a network of trusted destination sites that include publishers, portals, search engines, employers and health plans?help consumers navigate the complex world of healthcare information, empowering them to make more confident, informed decisions. Headquartered in San Francisco, Healthline is backed by Aetna Ventures, Peacock Equity, JHK Investments LLC, Kaiser Permanente Ventures, Mitsui & Co., Ltd., Reed Elsevier Ventures, U.S. News and World Report, and VantagePoint Venture Partners.
| Location: | San Francisco, CA United States |
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THIS JOB HAS EXPIRED
Healthline Networks
Investors: Comcast VenturesAll Jobs: at Healthline Networks
| Web Site: | www.healthline.com |
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| Headquarters: | 00000 United States |
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