Desktop Systems Administrator Motley Fool
?You got your fun in my work!?
?You got your work in my fun!?
Here at The Motley Fool, we get that a lot. On the desktop support team, our job is to make sure that people can get their jobs done ? and we do that by taking care of any technical issues. We?re looking for a bright Techie that?s customer-oriented and proactive. The new Desktop Systems Administrator a.k.a. LAN Sanitation Engineer - nicknamed ?lazy? with tongue firmly in cheek ? is responsible for all desktop support, be it hardware or software. Maintenance of desktop systems, removing any tech blockers so that our Fools can do their jobs ? that?s us.
Also, we play Xbox, ping pong, meet socially after work, and just generally have a good time.
It takes a special kind of person to be able to do both well, and we call them Fools.
The primary responsibilities and objectives of the LAN Sanitation Engineer is to support all Fools technically, perform training and write documentation, assist in the management and inventory of hardware and software. You?ll manage, evaluate and enforce the Fool Computer Use policy, evaluate and implement new technical solutions that increase individual and company-wide efficiency, and perform systems administrative tasks. Among your main tasks will be troubleshooting technical issues, both at-desk and remotely. It all boils down to the immortal words of Vanilla Ice - ?If there?s a problem, yo, I?ll solve it.?
General knowledge of Windows operating systems (7, 8.1)
General computer hardware familiarity (Lenovo familiarity a plus)
General knowledge of computer software (Office 365, Visio/Adobe Products/Visual Studio)
Familiarity with troubleshooting general computer problems
Good communication skills
Customer Service aptitude
Ability to lift and move heavy equipment (e.g. monitors, servers, etc.)
Meticulously detail oriented
Bullish on documentation
Sense of humor
Handles constructive criticism well
Searches relentlessly for better solutions
Familiarity with The Motley Fool's mission, website, books, newspaper column, etc. a plus.
Willingness to experiment
The Motley Fool, Inc. provides equal opportunity to all employees on the basis of individual performance and qualification without regard to race, sex, marital status, religion, color, age, national origin, non-job-related handicap or disability, sexual orientation, or other protected factor.
We should, however, make you aware that there is one notable exception to this policy. It is our strict and earnest intention ? and the company?s historical record will bear this out ? we will never hire any of the following: robots, replicants, or morlocks. Now keep in mind we are well aware that all of the aforementioned have intentions of world domination in the future, but as of now we have no place for them at The Motley Fool ? unless the year is 2122 and the revolution has already occurred. If that is the case we welcome our new robot, replicant, or morlock rulers!!! Perhaps we have said too much?
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