DevOps Manager Proofpoint
We are looking for an outstanding DevOps manager with previous experience working with both Operations and Engineering on service delivery in a highly available production environment (e.g., we're running at 99.999%) that can support large-scale customers in the cloud (e.g., we have multiple Fortune 500 customers).
Service Owners are Operations personnel tasked with becoming integrated members of Engineering Product teams in order to serve as liaisons between Operations and Engineering. In their role, Service Owners are responsible for:
Managing Operations relationship with Engineering in order to negotiate and align priorities and schedules.
Measuring the impact of product deployment on Operations from a staffing, network, hardware, etc. resource needs to ensure sufficient resource exist ahead of time.
Engaging with Engineering throughout the product lifecycle to ensure both Engineering and Operations teams have the information they need for a successful production rollout.
Contributing to the evolving Operations design and architecture of reliable and scalable infrastructure and ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
Managing an international 24x7 multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security.
Participating in an on-call rotation and be willing to jump on escalated issues as needed as well as assist with outage triage and root cause analysis.
Training and mentoring Operations staff to improve their ability to support the environment.
Ability to work closely with engineers to actively participate in architecture and design reviews.
Experience managing a large distributed computing environment and the associated tools (Puppet, Nagios, etc.).
Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters.
5+ years of experience in Engineering/Operations roles that demonstrate the required skills.
BS Computer Science or equivalent experience.
Excellent verbal and written communication skills.
Proofpoint, Inc. helps the largest and most successful companies in the world protect and govern their most sensitive data. Founded in 2002 by the former CTO of Netscape and headquartered in Sunnyvale, CA, Proofpoint was funded by top Silicon Valley investors, including Benchmark Capital and Mohr Davidow Ventures before going public in 2012.
Please note that Proofpoint does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, Proofpoint will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Proofpoint explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
||892 Ross Drive |
Sunnyvale, CA 94089