Digital Content Marketing Writer Clarabridge
Clarabridge is seeking a Digital Content Marketing Writer to join a highly successful marketing team within a fast-paced growth company. The candidate will be responsible for sharing the Clarabridge and CEM story through the creation of online marketing content. The candidate must be a strong writer with a passion for researching new and exciting trends and writing pieces on those topics that help create an overall interest in the market and in turn Clarabridge. This position will assist in executing the content marketing strategy for the entire organization as part of a great demand and lead generation effort and with other teams throughout the organization on the creation of content.
Research new and exciting trends in CEM and create materials designed to educate and interest the greater community. These materials may include:
Other Customer Facing Materials
Follow industry best practices to create materials that deliver ultimate lead and demand generation
Must be a strong writer who can create original content while maintaining a consistent voice across all outlets with minimal oversight or editing
Work with internal graphic designer to help create artwork for collateral, website and presentations
Work with Sales organization, customers and analysts in creation of case studies and white papers, to include interviews, data collection, content creation/writing, and editing
Other miscellaneous marketing tasks as needed
Bachelor?s Degree in English, Journalism, Communications, Marketing or similar major
1-3 years writing experience
Strong experience in different styles of writing including blogs, white papers, press releases, website content and ebooks
Social marketing experience on Twitter, Facebook and LinkedIn
Strong organization and detail-oriented skills, ability to be creative, and think outside the box
Ability to work in a collaborative team environment, but also independently with minimal direct supervision
Excellent interpersonal, presentation, oral, and written communication skills
Ability to multi-task is required
Strong proficiency in MS Office
Spanish language fluency a plus
Experience with WordPress CMS a plus
Clarabridge is the leading provider of intelligent Customer Experience Management (CEM) solutions for hundreds of the world?s top brands, including Best Buy, Dell, E.ON, Intuit, L?Or-al USA, Pella, PetSmart, United Airlines, and The Wendy's Company. Global 1000 companies trust Clarabridge to listen, analyze, and act on customer feedback. Clarabridge delivers the only comprehensive customer experience hub offering easy-to-use dashboards, reporting, collaboration, and engagement powered by the industry?s most advanced text analytics over virtually any feedback channel. Founded in 2006, Clarabridge is privately held with offices in Washington D.C., San Francisco, London, Miami, Singapore, and Barcelona. For more information, visit www.clarabridge.com.
||11400 Commerce Park Drive |
Reston, VA 20191
Connect with the voices that matter most to your businesswith customer experience intelligence from Clarabridge.Investors: Boulder Ventures
, Grotech Ventures
, Intersouth Partners All Jobs: at Clarabridge
|Headquarters:||11400 Commerce Park Drive|
Reston, VA 20191
|Company Profile:||Leading in Customer Experience Management
To give your business the lead in Customer Experience Management (CEM), partner with the leaderClarabridge. With years of development invested in the Clarabridge solution, we're simply the most qualified company to reveal strategic insights hidden in customer feedback across a range of sources.
Unlike other companies that only serve academic or government markets, the Clarabridge focus has always been business, your business, and how we can help you reach your commercial objectives. To give you the customer insight you need, we've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
At Clarabridge, our goal is to help you fully access your customer experience intelligenceand leverage that information to your advantage. By bridging the gap between your customers experience and your brands promise, we provide a unique portal into the human dimension of your business. With this insight, you gain the strategic edge in serving your customers, controlling costs and risk, competing resourcefully, and building profitability.
When you work with Clarabridge, you work with the management team that had guided the companys growth and innovation from the start. Each has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
With a commitment to excellence, partnership model with clients, and fast-paced development processes, Clarabridge is strong from the ground up. Whats more, our financial backing, board advisors, reputation, and partnerships are sound, ensuring our software will evolve to meet your emerging demands.
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