Los Angeles Categories:
Digital Marketing Pro - Customer Care MOpro
We are a fast-paced, creative, energetic (and a little bit crazy) group of tech geeks, design junkies, social media fanatics, and all around digital gangsters. We provide an exciting work environment with a top-notch team and amazing possibilities for growth, plus sweet perks like onsite yoga classes, an overused ping-pong table, and a snack filled kitchen. If you love technology, social media, and leading-edge software applications, you take pride in your ability to produce polished products, and you want to push the limits of what?s possible on the web, then you?ll fit right in.Description:
Our Pros are are the primary points of contact for MOpro's small business customers. They are primarily responsible for 3 things:
Customer Service - Coordination and content sourcing involved in fulfilling new client accounts
Using InTheMO?s back-end technology platform to create digital products
Honoring any ongoing customer service requests after initial fulfillment
Pros are required to interface with internal teams (video editing, production, design, tech, sales & BD), independent videographers and MOpro clients. You'll also regularly engage in operations activities including but not limited to: website design, social media and search engine marketing administration, logo creation, copy writing and training new staff. As an early member of a new business venture, this is an excellent opportunity to help form the strategy and identity for this new product and this new team.
Qualifications:
Passionate about providing exceptional customer experiences
Knowledge of digital marketing, social media and consumer internet
Effective follow up, documentation and communication skills
Impeccable work ethic
Sense of urgency, desire see projects to fruition and consistently deliver
Constant desire to learn, improve and innovate
Technically saavy
Flexible, adaptable, and available
Background in customer care and/or sales
College degree
Bonus Points:
Previous work in an interactive agency or in merchant businesses
Knowledge of CSS or HTML
CMS exposure
Proficiency with Photoshop
Google AdWords or PPC campaign management
Experience creating websites or managing a blog
Copywriting background
Openness to geographic transfer
Multilingual
| Location: | Los Angeles, CA United States |
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MOpro
Angel Investors: PrivateAll Jobs: at MOpro
| Web Site: | www.mopro.com |
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| Headquarters: | 00000 United States |
