Digital Pro - Web / Customer Service MOpro
THIS JOB HAS EXPIRED We are a startup. We work hard. Have fun. Work harder.
We are a fast-paced, creative, energetic group of tech geeks, design junkies, and social media fanatics. We provide an exciting work environment with a top-notch team and amazing possibilities for growth. If you love technology, social media, and leading-edge software applications, you take pride in your ability to produce polished products, and you want to push the limits of what?s possible on the web... you?ll fit right in.
Our Pros are the primary points of contact for Mopro's small business customers. They are primarily responsible for:
Customer Service - Coordination and content sourcing involved in fulfilling new client accounts
Using Mopro's own back-end technology platform to create digital products
Honoring any ongoing customer service requests after initial fulfillment
Project Management - managing and overseeing the process while keeping a constant communication flow between teams
Pros are required to interface with internal teams (video editing, production, design, tech, sales & BD), independent videographers and Mopro clients. You'll also regularly engage in operations activities including but not limited to: website design, social media and search engine marketing administration, logo creation, and training new staff. As an early member of a new business venture, this is an excellent opportunity to help form the strategy and identity for this new product and this new team.
Passionate about providing exceptional customer experiencesKnowledge of digital marketing, social media and consumer internetEffective follow up, documentation and communication skillsImpeccable work ethicSense of urgency, desire see projects to fruition and consistently deliverConstant desire to learn, improve and innovateTechnically savvyFlexible, adaptable, and availableBackground in customer care, sales, and/or project managementCollege degree
Previous work in an interactive agency or in merchant businessesBasic knowledge of CSS or HTMLCMS exposureCRMProficiency with PhotoshopGoogle AdWords or PPC campaign managementExperience creating websites or managing a blogMultilingual
||Los Angeles, CA |
THIS JOB HAS EXPIRED