Digitizing Analyst QuickComm Software Solutions

Job Summary:

This position is responsible for ensuring all telecom invoices are entered/scanned into the companys proprietary inventory/payment system. This includes communicating and rectifying issues with vendors on various billing address and receipt issues.

Responsibilities:

Must partner with Client Management and Customer Service to ensure client invoice questions, information and issues are addressed.
Liaise with Billing and Inventory for consistent and accurate communication regarding invoice and disconnect issues. Communication, when needed, with IT on scanning technology troubleshooting problems.
Accept mail deliveries from the post office and other carriers
Pick-up invoices/mail at post office ; Deliver internal packages received
Sort mail by clients / Open mail manually and/or using high volume letter opener
Prepare Client scanning batches
Operate and manage electronic scanning equipment to process paper batches
Validate scanned documents for quality control
Evaluate and address exceptions identified through Batch Manager.
Enter and scan invoices into system following client business rules
Enter and hand deliver disconnect notices to Billing Analyst in a timely manner
Submit completed batches for filing
Completed validated batches are sorted and filed by client for historical record
Request missing invoices by accessing or downloading customer invoice information from carrier portals; emailing or calling vendor contacts
Change billing address on invoices received directly from the Client to Quickcomm address by emailing or calling vendor contacts
Track and update invoices to reflect correct bill to address
Follow and manage client purge schedule
Manage Digitizing email box with invoices as well as inquiries
Navigate through both domestic and international portals to retrieve invoices
Translate international invoices using translation tools from the Internet
Manage and complete help desk tickets
Request W9 Forms
Request and build Remit Codes into our system
Support client Mangers on information required for Client implantation meeting.
Assist with training/mentoring of new hires
Performs other duties as assigned and directed

Qualifications:

High school diploma and one year experience in processing payables, high volume preferred.

Proficiency in Excel and Internet
Experience utilizing scanning equipment
Strong analytical skills with a working knowledge of internal company accounting structure and process and/or accounts payable experience
Ability to multi-task
Excellent organizational and communication skills
Ability to provide outstanding customer service
Attention to detail
Ability to handle high volume of work
Adaptable to changes
Ability to handle and work through multiple priority issues
Outstanding follow up skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment fluctuates between low and high.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Location:	90 Park Avenue 20th Floor New York, NY 10016 United States